Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2013 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Great results with great service.

Report a concern   May 10, 2013 — Rated 10 out of 10 by Linda Bratton Zerorez Phoenix
What do you like about our products and services?

awesome results and great customer service..

Report a concern   May 10, 2013 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Service was excellent and I liked the no soap technology. My neighbor stopped by and asked how Zerorez did, and I gave you a high recommendation. Carpet looks great!

Report a concern   May 10, 2013 — Rated 10 out of 10 by Anthony Helmstetter Zerorez Phoenix
What do you like about our products and services?

On time, on budget (quote), and better quality "service" than traditional carpet cleaning options.

Report a concern   May 10, 2013 — Rated 10 out of 10 by Stephanie Wells Zerorez Phoenix
What do you like about our products and services?

The tech was very informative and friendly. My rugs look great! Thank you!

Report a concern   May 10, 2013 — Rated 6 out of 10 by R.Z. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

service was fine. I just hoped that the cleaning process would have been able to clean deep enough to remove the "shadows" from earlier soap-based cleanings.

Report a concern   May 10, 2013 — Rated 10 out of 10 by Mickey Young Zerorez Phoenix
What do you like about our products and services?

Your serviceman, Shayne, very was conscientious and thorough in doing the job and he was quite successful. I was indeed pleased with the outcome. Actually I doubted the carpet could ever look as nice as it does, given it's age and abuse.

Thanks,
Doug Young

Report a concern   May 10, 2013 — Rated 4 out of 10 by P.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

did not get the spots out

Report a concern   May 10, 2013 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

I was amazed at how clean they were able to get the grout and tile in my home! I knew it would look better than what it was but I did not expect it to look as clean as they were able to get it.

Report a concern   May 10, 2013 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Everything looks great and I like no chemicals added.

Report a concern   May 10, 2013 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

very professional and product is great not to have soap in carpet hope this last with my traffic areas

Report a concern   May 10, 2013 — Rated 10 out of 10 by John Kramer Zerorez Phoenix
What do you like about our products and services?

The no crunchy residue left on my carpets after Zerorez... The technician that came out, Francine, was absolutely Great.... He explained all my options with the cleaning as I did have a few puppy spots to contend with. My carpets look brand new again.... Thank You Zerorez..!!!...

Report a concern   May 10, 2013 — Rated 8 out of 10 by I.C. Zerorez Phoenix
What could we do to improve?

price

Report a concern   May 10, 2013 — Rated 10 out of 10 by Holly Devnich Zerorez Phoenix
What do you like about our products and services?

We have been using Zerorez for a few years now and are never disappointed with your service. Andrew is amazing! He always does an outstanding job and our carpets look fantastic afterwards! I appreciate his professionalism, promptness, and honesty about what would be the best treatment and how much it will cost. You guys rock! I always tell all my friends about how great Zerorez is! Cheri

Report a concern   May 10, 2013 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Very good service and glad I picked Zerorez!

Report a concern   May 10, 2013 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Carpet and rug look great! I wasn't home, but my husband said the guy was very courteous and knowledgeable.

Report a concern   May 9, 2013 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Your product did a great job on our carpet and tile. The associate was very helpful and did a very good job.

Report a concern   May 9, 2013 — Rated 10 out of 10 by Cathy Lea Zerorez Phoenix
What do you like about our products and services?

My carpet and tile look brand new. The technician, Jeremy, was very thorough and friendly and did a great job.

Report a concern   May 9, 2013 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

That they are natural.

Report a concern   May 9, 2013 — Rated 10 out of 10 by C.Q. Zerorez Phoenix
What do you like about our products and services?

Service was on time and the technician was very professional. All the stains came out and it looks almost like a new carpet.

Report a concern   May 9, 2013 — Rated 9 out of 10 by F.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals or soap

Report a concern   May 9, 2013 — Rated 10 out of 10 by Teresa Michels Zerorez Phoenix
What do you like about our products and services?

The service was fantastic. The technician did a great job!

Report a concern   May 9, 2013 — Rated 9 out of 10 by W.W. Zerorez Phoenix
What do you like about our products and services?

Over the years with a pervious carpet cleaner we had to use a scrubber to loosen the dirt and grime. The ZeroRez process didn't require that. I was impressed.
I vacuumed the carpet prior to the ZeroRez cleaning process and again after the carpet dried. I pulled very little lint and 90% of the contents of the vacuum was very fine sand.
I am now waiting to see if the carpet attracts dirt like all of the previous carpet I had after the first cleaning.

Report a concern   May 9, 2013 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

I was very impressed that you would come back and redo a room I felt needed extra attention. All of your technicians were extremely professional and friendly. Thank you!

Report a concern   May 9, 2013 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I like the idea of no soaps. The carpet has never felt so clean.

Report a concern   May 9, 2013 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   May 8, 2013 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Very professional and polite person who came to home. Carpets dried quickly, were clean and did not dry stiff.

Report a concern   May 8, 2013 — Rated 10 out of 10 by J.J.G. Zerorez Phoenix
What do you like about our products and services?

Professional staff throughout, timeliness, and good work.

Report a concern   May 8, 2013 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Technician was thorough and patient. Did an AMAZING job on my carpets and floor mats in my car.

Report a concern   May 8, 2013 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

I thought Josh was a very professional and courteous young man. I have a small older rug in my study and he made it look like new. He made sure to do a spot test first tho' so the colors wouldn't run.

My master bedroom and guest room rugs look awesome.
I will definitely use you again next year.
First name removed Katzmann


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