Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 24, 2013 — Rated 10 out of 10 by Carissa Wick Zerorez Phoenix
What do you like about our products and services?

Your products are clean and non toxic.

Report a concern   May 23, 2013 — Rated 10 out of 10 by T.B.N. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service!!

Report a concern   May 23, 2013 — Rated 10 out of 10 by Jon Weeden Zerorez Phoenix
What do you like about our products and services?

Jeremy was the young man that did the cleaning and he was great. very efficient. friendly. very satisfied with the results

Report a concern   May 23, 2013 — Rated 8 out of 10 by M.O. Zerorez Phoenix
What could we do to improve?

better edge cleaning. Thank-you, for coming back and taking care of the missed spot!

Report a concern   May 23, 2013 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   May 23, 2013 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Does a great long-lasting cleaning job. Technician was aware of how I wanted the job done and very capable to accomplish it. I had requested a special attempt to get the drying done quickly, and he brought in a large fan and had it running the entire time. After he left I continued to use ours, and the carpet dried faster than ever which made it available to walk on much sooner.

Report a concern   May 23, 2013 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

They were very polite and careful about the walls. I had spilled some wine in one of the rooms and originally, when they cleaned it, it appeared to come up. But after walking on it for a few days the stain came back. They sent out another guy to take a look at it. The problem was that I tried to get it up myself with soap. Unless the soap was sucked out, it would continue to stain. The guy knew exactly what to do and it all came up and it has not come back! Thank you very much!

Report a concern   May 23, 2013 — Rated 10 out of 10 by Roger Kemp Zerorez Phoenix
What do you like about our products and services?

Quality of the result speeks for itself.

Report a concern   May 23, 2013 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Very clean and quick

Report a concern   May 23, 2013 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

They product works

Report a concern   May 23, 2013 — Rated 9 out of 10 by S.I. Zerorez Phoenix
What do you like about our products and services?

thank you for coming back and re-cleaning that stain. i didn't totally come out but it looks A LOT better!

Report a concern   May 22, 2013 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Friendly employee, courteous and helpful

Report a concern   May 22, 2013 — Rated 9 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The carpet looked good after cleaning; I know you don't move furniture, but a helping hand once or twice is always good for future business.

Report a concern   May 22, 2013 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Thorough job of cleaning house carpeting, working hard to identify and remove stains.

Report a concern   May 21, 2013 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Very professional staff and he did a great job!

Report a concern   May 21, 2013 — Rated 9 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Great job on my aging carpet. The technician was very friendly, polite and knowledgeable.

Report a concern   May 21, 2013 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Agent was on time, courteous, and friendly. Carpets look/smell/feel very nice.

Report a concern   May 21, 2013 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

They work well on the carpet.

Report a concern   May 21, 2013 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Johnathan shields was awesome ! Thank you for sending us a professional

Report a concern   May 21, 2013 — Rated 10 out of 10 by John Hickcox Zerorez Phoenix
What do you like about our products and services?

Like how clean the carpet gets. Carpet has no crusty feel.

Report a concern   May 21, 2013 — Rated 10 out of 10 by H.O.M. Zerorez Phoenix
What do you like about our products and services?

The friendliness, polite, the office doesn't feel humid like the other companies make the carpets out to be.

Report a concern   May 21, 2013 — Rated 6 out of 10 by B.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet is cleaner however the dirtier higher traffic areas are still dirty. Should have been pre treated. Carpet is not soft....it is stiff. Tech was very professional and polite. Very good at being careful around furniture and doorways. He did a good job. Could have spent a little more time on dirtier areas.

Report a concern   May 21, 2013 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

They worked! My floors look like new.

Report a concern   May 21, 2013 — Rated 10 out of 10 by Audrey Soldano Zerorez Phoenix
What do you like about our products and services?

I will never use another carpet cleaning service but Zerorez. They are outstanding. I love the result.

Report a concern   May 21, 2013 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

The Zerorez "no chemical/soap" carpet cleaning did the best job ever! Our Zerorez Technician Jeremy Kies is a great representative for your Company, very professional and does great work.

Report a concern   May 21, 2013 — Rated 10 out of 10 by Judy & Bill Stough Zerorez Phoenix
What do you like about our products and services?

Brian Hamilton represented your company very well! He has a nice smile; his clothes (Zerorez) looked neat and clean & he looked the same way; very mannerly; explained the processes, etc.; knew the answers to our questions; and, we felt that Brian and the gentleman training with him, Sean, took the time needed to really do a thorough cleaning job. It had been two years since our last cleaning; the carpets are 12 years old; we have taken good care of them; and, honestly, they looked better and brighter after this Zerorez service. Indeed, we will request Brian when we have Zerorez for our next carpet cleaning for certain. Appreciated the upfront call from Jessica, too. GREAT JOB & VERY PLEASED!

Report a concern   May 21, 2013 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

I have had several different companies clean our carpets. Zerorez by far has done the best. Carpets dried in the time stated. The product feels clean and looks the best yet. Thank you. I WILL recommend your company.

Report a concern   May 21, 2013 — Rated 10 out of 10 by Joe Vella Zerorez Phoenix
What do you like about our products and services?

I like the fact that there is no chemical residue left in the carpeting, which according to your advertising, reduces the subsequent dirt buildup and extends the cleanliness timeline.

Report a concern   May 20, 2013 — Rated 3 out of 10 by L.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The person I spoke with on the phone assured me more than once that they would do marble tile. I prepared all the rooms and only one carpeted room for their arrival. They could NOT DO THE MARBLE TILE, so I was stuck with having only one room done, but had to pay the minimum fee. In short, I paid more than the three room special to have just one room done,and wasted the work and effort of clearing the rooms they could not complete. If the receptionist/appointment-maker had been more knowledgeable, I could have adjusted my request. I felt like the victim of a bait and switch and will feel angry and taken by zerorez forever.

Report a concern   May 20, 2013 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

chemical free


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