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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fantastic experience!!!
Service was provided efficiently and with great results. The serviceman (sorry forgot his name) was very professional, and courteous. Pricing was fair. Thanks
prompt and professional
WE HAD NEW TILE FLOORS INSTALL THRUOUT ARE HOME EVERY WERE. WHEN ALBERT GUTIERREZ WAS DONE ALL OF THE FLOORS WERE SPOT LESS CLEAN AND NO GROUT SAND FELL WAS LEFT. ALBERT TOOK THE TIME TO DO A PERFECT JOB. ON TIME VERY CLEAN FLOORS AND ALBERT CLEAN UP WHEN HE WAS LEAVING HE DID EVERY THING I ASK FOR AND MORE.
This was a redo and the carpet looks like new. I appreciate that zerorez made good and came back to do a redo.
Nice tech-very clean process.
It was fast, quick, and cleaned better than any other carpet cleaning company I have ever used. There was no "up-selling" heavy pressure to purchase additional products to make the carpets look and feel better. I loved that. My technician was very professional. He showed us a before and after and did a fabulous job! I will definitely call Zerorez again!
on time. polite ,takes care of us in a timely manner
Gets my old carpet clean and stays clean longer than if I do it.
Got the carpet very clean with no nasty smells or residue
You're people are fantastic, very nice and polite. We have tried Zerorez twice and both times have been disappointed. Our home doesn't really have the fresh carpet clean smell and last time it took 3days for our carpet to dry. After trying you twice, we feel your company is not for us. The last time we submitted feedback and got no response as to why it took so long for our carpet to dry, we won't expect anything this time either but know that we will not be using you again and will not recommend or refer you to any of our friends and family.
My carpet comes out almost like new every time!!!!
Carpet looks the best it has in years
The Tech was very helpful and knowledgeable about the products.
Love that you are a Green company with Green products. The Empowered water is amazing at cleaning.
Responsive, professional, great results
Even on pet stains
The first time I uesed you the work was awesome. This last time, I wasn't arround and who knows if the guy did anything. I couldn't tell. It looked worse after than before. The grout had a white crap all in it.
He showed up after 6 p.m. It was a Friday night and since I wasn't hanging around to watch, it looks as if he just sprayed crap all over the tile and carpet and left. Everything still looked the same as far as the condition. The only difference was the smell and their is now white crap up in my grout.
Chemical free. Our technician, Norm was very nice and did a fantastic job. Our carpets look brand new!
We had our tile cleaned and they turned out very nice except after the tile and grout completely dried I noticed that the tile was beautiful and clean but the grout is still dirty. Maybe the machine you use doesn't clean grout. I should have asked when I made the appointment. I was just assuming that the grout gets cleaned along with the tile. I will have to call someone to come clean our grout or clean it myself but I paid extra to get the grout sealed. Is the grout suppose to come clean with your tile cleaning? Just so I know for future use. Would love to hear back. Thank you. Name removed
Very good end product. Carpet looks new. Friendly service - Albert and Mitchell were open and courteous.
Both gentlemen were courteous, professional and had great sense of humor. They worked well together and finished the work in a timely manner. We really appreciate the product Zerorez has to offer. As Real Estate Professionals it is difficult to recommended reliable trades. Zerorez has always delivered the excellent work we have bragged about to our client.
Sincerely,
Trisha Last name removed
Re/Max at the Village
Phone number removed
Email address removed
Fax Phone number removed
Both gentlemen were courteous, professional and had great sense of humor. They worked well together and finished the work in a timely manner. We really appreciate the product Zerorez has to offer. As Real Estate Professionals it is difficult to recommended reliable trades. Zerorez has always delivered the excellent work we have bragged about to our client.
Sincerely,
Trisha Last name removed
Re/Max at the Village
Phone number removed
Email address removed
Fax Phone number removed
Friendly and unobtrusive service. Because of my particular house layout I didn't need everything that the "deal" offered. So the tech made the decision to help even out the cost and service and did a great job! We couldn't be happier with the work that was done. Thank you very much.
Technician was very informative, and professional. Carpet looks and feels great.
Thank you
The tile looked cleaner. The grout really looked better. The man was very friendly and helpful..I would recommend Zerorez and have to all my friends.
Did a very good job being careful in my home. Tech was very professional looking and acting. Carpet lookes better. Sent 1st survey and got a call back right away. Some areas of carpet not very clean. Spoke to Rae and had tech come back out and redo. Very glad I did. Carpet was much cleaner. Great customer service. Listened actively and most concerned about me being satisfied. Very fair price also. Looks like you have a new customer. Thanks again Rae and Daniel Seville.
The carpet comes out really nice looking and the guys that did the work, worked really hard to get it clean and looking beautiful, which I appreciate.
Service is outstanding every single time!! The technicians go the extra mile to please.
Extremely friendly service people and carpet feels amazingly soft after cleaning. The grout in my tile looks like brand new!

The gentleman that did the cleaning was very professional and did an excellent job.