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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
THE CLEAN CARPET FEELS SO SOFT THAT I THOUGH I HAD NEW CARPET INSTALLED. I HAD THE REST OF HOUSE CLEANED ALONG WITH THE 3 ROOM SPEICAL. YOUR TECH DANIEL WAS VERY GOOD AND I WOULD LIKE HIM BACK THE NEXT I NEED A CLEANING. THANK YOU VERY MUCH FOR THE VERY CLEAN CARPET.
great customer service
fast drying time, no crunchy feel!
Staff is professional, friendly and work hard to produce great results. very happy with final results on grout cleaning.
The no chemicals and no smell.
Your employees were polite and they were up front about the charges
But didnt try to push a sell once I said no. They were very quick and did
A wonderful job. The only down fall is that there are a few dark spots
That maybe from the spot cleaner solution. Other than that it was perfect.
I ve already referred a friend!
Thank you.
Your technicians are polite, and on time, and efficient. Your services are wonderful
The lack of chemicals/detergents in your cleaning process is a plus.
I'd also like to commend the service technician that did the work. He was early for the appointment, efficient in his work and interested in seeing that I was completely satisfied with the cleaning.
There are no chemicals and it is pet friendly.
Your product is great. It does not leave any odor except one that can only be described as clean. Your personnel are not only courteous, they are knowledgeable, friendly and definetly hard working. We live in an old established neighborhood and we see trucks for other services that visit the same houses year after year. The only service that we have seen changed is that of our plumber. Now about 5 other homes use their services, but it did not happen over night. We have lived in the same house since 1976. As you can see it is a stable community. I will, however, mention your service whenever the opportuity arises.
The thorough job they did. The fact that they measured all areas to be cleaned and sealed and had my price ready for me before they ever began the actual cleaning.
Tile needs to be completely dried, there was an area I did not see until next day, white chalky debri and baseboard warped and pulled away from wall,
Carpets looked good.
Not sure why my house water was used to go into your truck!
quick, efficient service and the carpet looked great when the tech finished. He was courteous, professional and punctual
They do an excellent job, far better than any other cleaning service we have used.
The work was done very professionally. So far, I am very pleased with the carpets although it has only been a couple of days. I am anxious to see if some of the stains that I had that I told the tech about will come back.
The technician was friendly and informative. The service completed was quick and cleaned our carpets well.
Product you use is great. Got all the heavy dirt areas plus dog stains and odors.
great technician name is Sean. Thank you.
The carpets came out great. The idea of zero residue is what made me try your company and I'm glad I did.
The name, you know, zero residue! Every person I spoke to was very nice. They even worked out the problem I had of living out of the area they usually service. Thank you, my carpets look so happy! First name removed
Very Professional!
Green no chemicals,carpet wasn't stiff after drying
You really clean thoroughly and efficiently. Your staff is excellent and are very knowledgeable. Consistency and reliability are critical and you deliver!
The difference in my carpet is remarkable...it looks brand new!
As realtor and Landlord I need the technician to follow my orders and not do what he feels like. The technician chose to ignore me and caused issues with discussing things in front of the tenant. I asked him to step outside when he asked me for my charge card, and he acked like he was incapable of understanding the request. I berated him for expecting me to give my charge card info in front of stranges and then he challenged me by saying I was not his mother and could not talk to him like that. You need to train your technicians that a Landlord has a delicate balance to play when dealing with tenants, and if I cannot get technicians who are willing to work with me and let me do the talking to my tenants, then I cannot work with that company.
Very happy with carpet and tile cleaning
Time window too large
Our service man was great, very professional and respectful; however, the carpet has stretched in two areas resulting in about 4 - four foot ripples total and loose carpet in these areas. I believe too much suction was applied to these areas. Two of the ripples are in high traffic areas and two were not. Now we are paying additional cost to have the carpet stretched. I have had my carpets cleaned by other systems and this has never occurred. I called Zerorez and they said it's not their fault and even indicated that it was possibly the problem of when the carpet was first installed. Really!!! And this has never occurred with any other previous cleanings.
seems to have worked well
Dries quickly. My kids love the blue booties. Quality for an awesome price.

Thwy were early and very effecient.