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based on 84400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on line scheduling; good follow up; prompt and courteous service; excellent job
Service and use of no soap
That it last a longtime, to have carpets cleaned. Carpets cleaner longer with regular maintenance'
I was disappointed in the tech, he came in my house,at front door and said my house smelled like urine. Which I disagreed with. I felt he was trying to sell more service, which was an outrages price, $25 a stain. He counted ten stains. I told him that , I take care of every stain that I see with a spot remover. I just felt that his selling techniques, only made me mad.
The guy that came to my house was very knowledgeable and informative
THE FLOORS GET CLEAN
Super job! Technician Andrew explained the process and pointed out a couple issues with stains that we were aware of. Carpet looks the best it ever has after cleaning.
Andrew certainly represents your company in the highest order. Professional and personable.
A neighbor stopped by to see the results of cleaning. Seen the truck and said they had already made an appointment to have their carpet cleaned by Zerorez.
Clean carpet, no smell, not residues and very helpful and professional person at my home. Good for my son' s allergies.
The products worked well. I was surprised at how clean my carpets looked. The men who came were very professional and tidy.
The price and effenciency of work
The setup was easy, estimate was very close, and the technician was very professional, kind, and on-time for the appointment. The product is great, my floors look new!
I was amazed at how clean my carpet got! Very nice man arrived on time. I was impressed by the door protectors so hoses would not mark walls. I bought some cleaning solution and absolutely love it!
no soaps, ,chemicals, my carpets look GREAT. techs are professional, personable, just an all around very reputable company
Environmentally friendly. reasonable costs. Pleasant technicians.
The products used were safe for children and pets, while being safe for the environment. Your employees were very professional and polite. Job well done!
The heavy traffic stains seemed to return after just a couple of days and we were extra careful not to walk on the carpet.
Your technicians are prompt, efficient and courteous. When they left my carpet and travertine looked as though they had just been installed. They offered options and accepted decisions graciously.
Just a bit heavy on the upselling.
excellent work
Quality product installed by friendly staff who seemed to really enjoy their jobs.
The carpet looked great and was very soft after the cleaning.
no chemicals, fast drying,great people
friendly knowledgeable technician. Jeff K. did a great job for us.
The service person was excellent. He went beyond the call of duty. we were please with his workmenship.
The cleanliness and the use of vry few chemicals and the ability to still get everything very clean.
My house now has a strange smell to it. Smells like stale water. Do you only use water to clean? Carpet feels crunchy in some places.....which leaves me to believe there is some
kind of residue.
it is amazing to watch how clean the carpet get's. It's like day and night.
My carpets and tile look brand new without the use of chemicals and strong odors. They were dry by evening, and the service techs were very nice and professional.
Zerorez called and was able to come earlier than my scheduled time...great! They kept me appraised of their progress, no hard sell for addidional services, example: carpet protection or sofa cleaning. They gave me the information and then gave me time to decide on these services. Technicians were very polite and worked continuously and diligently the entire time. I have recommended to others already!
good service very professional and the product works
I habe had my carpets cleaned from others in the past. This is the best they have ever looked.
Cost effective and Derick was a great representation for your company.
I have already told everyone!
Everything... especially the removal of pet stains!!! Brian and Ryan were awesome! They did the best job we've ever had. Our carpet looks so clean and feels so soft to the touch, and its a white carpet!