Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84400 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 13, 2013 — Rated 9 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

The young man that came to clean our carpet was very knowledgeable and pleasant to
have in our home. He worked hard to get the spots out and took pride in his work.
He made me feel confident that he would do a thorough job.

Report a concern   July 13, 2013 — Rated 10 out of 10 by Elizabeth Kim Zerorez Phoenix
What do you like about our products and services?

There was no residue on the carpet. It looked new.

Report a concern   July 13, 2013 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Great service tech. Order taker, not so much.

Report a concern   July 12, 2013 — Rated 10 out of 10 by F.M. Zerorez Phoenix
What do you like about our products and services?

The difference is amazing, with no chemicals. Your service reps were very courteous and explained the entire process. I will certainly recommend Zerorez to my friends.

Report a concern   July 12, 2013 — Rated 7 out of 10 by F.R. Zerorez Phoenix
What could we do to improve?

Lower your prices

Report a concern   July 12, 2013 — Rated 10 out of 10 by Dana Hogel Zerorez Phoenix
What do you like about our products and services?

Albert was very professional and explained everything.

Report a concern   July 12, 2013 — Rated 10 out of 10 by L.N.G. Zerorez Phoenix
What do you like about our products and services?

Excellent service highly recommended

Report a concern   July 12, 2013 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

I love that my carpets came out beautiful, I loved my tec, Nick. My carpet smell and feel good. I love that I have a 30 day warranty.

Report a concern   July 12, 2013 — Rated 10 out of 10 by Diane Williams Zerorez Phoenix
What do you like about our products and services?

I love ZEROREZ and use them at least 2 times a year!!!! ZEROREZ is AMAZING and so fast.

Thank you

Report a concern   July 12, 2013 — Rated 7 out of 10 by G.M.H. Zerorez Phoenix
What could we do to improve?

Many of the spots that were removed came back after a few days.

Report a concern   July 12, 2013 — Rated 10 out of 10 by G.V. Zerorez Phoenix
What do you like about our products and services?

I love the fact that I can have my carpets cleaned and that your company does not use any harsh chemicals or solutions that will harm my family or my puppy.

Report a concern   July 12, 2013 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

no residue and dried in just a few hours

Report a concern   July 12, 2013 — Rated 9 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Clean and fresh look not all soapy and crusty like carpets I have had cleaned in the past. Also dried very quickly. Thanks !!!

Report a concern   July 12, 2013 — Rated 10 out of 10 by Jan Bowling Zerorez Phoenix
What do you like about our products and services?

This is the second time I have had my carpet cleaned by Zerorez and when it needs it again I will use Zerorez again!! My carpet feels like it's new again and looks new again. I honestly can't believe it looks so nice!! Thank you. Eric was also very professional so I would recommend him also to anyone as the one to perform the service.

Report a concern   July 11, 2013 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

The service guys Albert and C.J. were very thorough. My carpets had heavy traffic patterns and they test spotted them to give me a chance to see what the cleaning could do. It was amazing. The two of them were very courteous to me and to each other saying please and thank you to one another. I am very happy with the service of zerorez and will talk about it to friends. They also cleaned 2 recliners for me which also turned out wonderful. First name removed K

Report a concern   July 11, 2013 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

The quality of the work done

Report a concern   July 11, 2013 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Casey is a hard worker and tries to get everything right. I appreciate his pointing out things to me regarding the carpet.

Report a concern   July 11, 2013 — Rated 9 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Mitchel did a great job.

Report a concern   July 11, 2013 — Rated 10 out of 10 by Scott Brindley Zerorez Phoenix
What do you like about our products and services?

Effiecent, good value for the buck and the tech was great.

Report a concern   July 11, 2013 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Staff, service and results.

Report a concern   July 11, 2013 — Rated 2 out of 10 by G.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

when you cleaned a small area rug that i brought to you i talked with you about the color. i feel you should have called to say the color is not coming back. but you just charged me for a carpet that i am unable to us. VERY UNHAPPY

Name removed
Phone number removed

Report a concern   July 11, 2013 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

No residue! Friendly staff members

Report a concern   July 11, 2013 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

great

Report a concern   July 11, 2013 — Rated 10 out of 10 by K.W.A.E. Zerorez Phoenix
What do you like about our products and services?

Very efficient - very clean

Report a concern   July 11, 2013 — Rated 10 out of 10 by T.O.C. Zerorez Phoenix
What do you like about our products and services?

Service was on time, workers took care with the interior walls, grout and tile look fabulous.

Report a concern   July 11, 2013 — Rated 10 out of 10 by Robin Hawkins Zerorez Phoenix
What do you like about our products and services?

excellent results! carpet was a mess and now it looks great. love that it doesn't have that stiff crunchy after effect.
Many thanks, we will be using Zerores again!
Robin

Report a concern   July 10, 2013 — Rated 10 out of 10 by Karen Raymond Zerorez Phoenix
What do you like about our products and services?

After complaining about the first trip out, I am very happy with the end result. Very curtious staff made arrangements and came out the second time to fix the bad smell situation. I couldn't be happier now and have and will continue to recommend your service. Thank you very much.
Karen Raymond

Report a concern   July 10, 2013 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Nice service tech and did not push other services on us.

Report a concern   July 10, 2013 — Rated 10 out of 10 by J.Y. Zerorez Phoenix
What do you like about our products and services?

Was impressed with our service tech, BJ. He was not only neat and clean, he was also personable. He mentioned your other services however, did not push for us to spend more on those services then we had all ready scheduled.

Report a concern   July 10, 2013 — Rated 8 out of 10 by M.C. Zerorez Phoenix
What could we do to improve?

All and All...the floors in the three rooms look really nice and clean, I'm very please with the job that was performed.
I would have gladly paid extra...if my sofa's could have been moved by the technician(s) using carpet gliders...so he could have gotten behind them...but I understand your safety concern. Next time I'll try to be home so I can move the large items.


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