Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84400 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 30, 2013 — Rated 10 out of 10 by K.A.A. Zerorez Phoenix
What do you like about our products and services?

Easy and did a very good job

Report a concern   July 30, 2013 — Rated 10 out of 10 by Ken Weiler Zerorez Phoenix
What do you like about our products and services?

Troy was fast, professional & friendly. Took measures to protect the wall corners. Carpet 9 years old & looks like new. Thanks.

Report a concern   July 30, 2013 — Rated 10 out of 10 by Kristina Knight Zerorez Phoenix
What do you like about our products and services?

The service was exceptional. I have used many companies in the past and they all leave a residue and with zerorez There has been no sign of any residue. They were on time, professional and extremely clean. I would highly recommend them.

K Knight

Report a concern   July 30, 2013 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

On time - very friendly - super clean - competitively priced

Report a concern   July 30, 2013 — Rated 9 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

The service tech was polite, professional and on time. I would and have recommended your service to my firends.

Report a concern   July 30, 2013 — Rated 9 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

No chemicals used at all! The heated soft water does all the cleaning!

Report a concern   July 30, 2013 — Rated 10 out of 10 by G.A. Zerorez Phoenix
What do you like about our products and services?

everything

Report a concern   July 30, 2013 — Rated 10 out of 10 by G.Z. Zerorez Phoenix
What do you like about our products and services?

It works

Report a concern   July 30, 2013 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

That they do not leave a crunchy feeling on carpet and that they dry in less time.

Report a concern   July 30, 2013 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Clean cut employee. Professional job.

Report a concern   July 30, 2013 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

On time. Knowledgeable. No mess.

Report a concern   July 30, 2013 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Our carpets were cleaned very well. Thank you.

Report a concern   July 30, 2013 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

service techs were very professional and the carpet looked great when they were done

Report a concern   July 30, 2013 — Rated 9 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

service is quick and friendly

Report a concern   July 30, 2013 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

No soaps or chemicals. Technician was very professional, friendly, efficient; answered my questions concerning future carpet care. I appreciate the fact that there were not all sorts of additional fees attached once the technician arrived and assessed our flooring.

Report a concern   July 30, 2013 — Rated 9 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

My carpet looks brand new. It is clean there are no smells and chemicals.

Report a concern   July 29, 2013 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

I love the extended customer service. My ex husband and I owned a carpet cleaning business years ago and we always tried to provide the utmost service and go the extra mile. The fact you protect the walls and provide booties to the customers is phenomenal. Also appreciate the time given to the cleaning and care of the carpet. The extra steps to ensure the customer that you care about the results is super appreciated

Report a concern   July 29, 2013 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Very professional and very informative

Report a concern   July 29, 2013 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

The carpets are very clean and more important FEEL clean with no residue to smell! Excellent job!

Report a concern   July 29, 2013 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

1. The way my carpet looks when they are done is very impressive.

2. I've met 3 of your staff and all three have been AWESOME! Kind, not judgmental(my carpets were REALLY bad when they arrived), professional, and friendly. They were very cautious of my home. Every detail was recognized and taken care of. They even put padding on the corners of my walls so their cords and hoses wouldn't damage it.

3. The service was fast. It didn't take all day. They called when they were 10 minutes away from my house so I didn't have to sit around a wait all day.

Thank you!!!!

First name removed W.

Report a concern   July 29, 2013 — Rated 7 out of 10 by T.B. Zerorez Phoenix
What could we do to improve?

Prices are high...quality of cleaning on area rug was marginal

Report a concern   July 29, 2013 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule service. Tech arrived within 2-hour window, and there was a call prior to arrival. Tech was professional, and service was done quickly and thoroughly.

Report a concern   July 29, 2013 — Rated 10 out of 10 by Nic Jones Zerorez Phoenix
What do you like about our products and services?

I like that's it's just water, and that the pre-treatment is essentially citrus peel. It dried super fast and not "crunchy".

Report a concern   July 29, 2013 — Rated 10 out of 10 by Cathy Allen Zerorez Phoenix
What do you like about our products and services?

the tech was great and very informative and did the job quickly and didnt dilly dally which I liked since we all have busy schedules

Report a concern   July 29, 2013 — Rated 9 out of 10 by Cheryl Lewandowski Zerorez Phoenix
What do you like about our products and services?

The two gentleman who showed up were very friendly and helpful. I think the carpet looked very nice when done

Report a concern   July 29, 2013 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Josh the Technician did a great job, worked hard to make sure the dirty dusty carpets looked there best and very fair on pricing the room sizes.

Report a concern   July 29, 2013 — Rated 2 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The guy who cleaned it was ver friendly. took him about an hour. thought it would take longer. upon initially looking at it, it looked cleaner than before but after time i noticed spots were still there. also, its been a couple days and it smells HORRIBLE in our house. like wet dog. i assumed you guys would deodarize too.

Report a concern   July 29, 2013 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The technician was very nice and did a wonderful job

Report a concern   July 29, 2013 — Rated 9 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

I love that's it's safe for my infant son to be around and the carpets dried very quickly.

Report a concern   July 29, 2013 — Rated 9 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Jeff was very customer oriented and did a good job on the carpets.


Privacy Policy