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based on 86007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Many spots not cleaned.
I like the services rep, he was cool, educated me on how it would work, we laugh shown me different areas that needed to be focus on more and got the job done
Our tech was FANTASTIC!!
Clean carpets with zero residue!
Great service and value
Thorough, good communication, flexible, courteous
We had our carpets cleaned. The tech was fast and friendly. Our carpets look and smell amazing.
We used the upholstery service on a chair and two sofas with great results. Thanks!
Punctual, thorough, friendly, knowledgeable
Very professional, knowledgeable, and proficient in the job requested.
We had a lot of areas to clean and when I was in a time crunch david called for backup to get the job done! The carpets dried fairly quickly with no crunchy feeling.
I love how everything was explained in detail what to expect and if I wasn't satisfied how to get it fixed. Nice friendly staff members from my phone call to schedule my carpet cleaning to my carpet cleaner. I will definitely use Zero Rez again.
great staff - informative and helpful. Nice product - first time user and will call again
The cleaning job was fine. However your truck dripped oil all over my paver driveway. Now I have to figure out how to get the oil from your truck off my paver driveway. Very disappointed. .
Friendly service
Provide info related to carpet rippling. Carpet stretching may be required.
Follow up when a concern or question is asked.
Technician could have been more clear regarding moving chairs. Call me for more details.
Very professional, did a thorough job. Arrived when the company said, am pleased with the outcome. Thanks
Service technicians very friendly and skilled.
We did it all!
We had 3 rooms and a hall of carpet cleaned at one house. Then, at the house we are moving into we had the air ducts cleaned and bathroom vents and dryer vent cleaned. And we had the 2300sf of 27 year old tile and 1/4 inch grout cleaned and SEALED. Oh and had the technician install the Zerorez air purifier on both hvac units.
Three days later a painter kicked a gallon of dark brown paint onto the floor and 3/4 of it spilled on the tile!! We had it cleaned up in 15 minutes with not a trace visible on the tile or grout. If we had not sealed the grout it would have soaked right in.
Zerorez saved the day!! We were so happy we had that grout sealed!
Natural. The technician was friendly and did the work quickly.
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Professional friendly quick thorough
I use them all the time.
They do an excellent job
Exert work, fast drying carpet and upholstery. Colton was respectful and thorough
Service was great
Prompt and products did a good job
Zerorez always does an excellent job! The technician was polite, personable and very thorough.
Nico was awesome!
Did a great job!
Always great a great cleaning. Rob was very polite and efficient with his work.
Every thing. The tech, David Castro was knowledgible and explained things very well. His attention to detail was exceptional. I will definitely use Zerorez again.
Carpets look great! Able to get 3 spots out that I pointed out, including wine.
You dont use chemicals.