Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84614 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 11, 2025 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

They did a wonderful job! Very quick service and the carpets came out looking and feeling brand new!

Report a concern   November 11, 2025 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

Enrique was very efficient and personable. Did a great job.

Report a concern   November 11, 2025 — Rated 10 out of 10 by Diana Hernandez Zerorez Phoenix
What do you like about our products and services?

Enrique was very kind, clean and did an excellent job. Leaning my carpets.

Report a concern   November 11, 2025 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Service tech was a high end employee. He explained everything that he was going to do. He was very professional and is an example of what all employee should be.

Report a concern   November 11, 2025 — Rated 7 out of 10 by M.H. Zerorez Phoenix
What could we do to improve?

Maybe spend more time on small stains and definetly charge less

Report a concern   November 11, 2025 — Rated 10 out of 10 by Brittany Young Zerorez Phoenix
What do you like about our products and services?

Robert was so nice and patient. He cleaned the carpets and gave me recommendations to help them clean it even more in depth next time (all things on my part to adjust)
I can’t say enough about how great he was!

Report a concern   November 11, 2025 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Great technician

Report a concern   November 11, 2025 — Rated 10 out of 10 by Sheryl Coleman Zerorez Phoenix
What do you like about our products and services?

We had a great experience with Zerorez.Louiz did a great job our carpet is so clean and smells fresh

Report a concern   November 11, 2025 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

We are always able to get an appointment time that works for us, without having to schedule it weeks in advance. Your technicians are polite and professional, and complete the work efficiently.

The carpet doesn't take an inordinate amount of time to dry, and the substances you use don't have the obnoxious odor that some other companies' do.

Report a concern   November 11, 2025 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

The technician, Ben, was polite, professional, hard working and did a good job. My carpet looks great!

Report a concern   November 11, 2025 — Rated 6 out of 10 by D.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I know that the service provider Warren does that it wouldn’t take him very long, but seems like it was so very fast. I don’t think I could even vacuum my floors that quickly.

Report a concern   November 11, 2025 — Rated 10 out of 10 by Linda Gill Zerorez Phoenix
What do you like about our products and services?

Service was friendly and knowledgeable. The products used removed any stains successfully and left the carpets looking great and smelling fresh.

Report a concern   November 11, 2025 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Thorough work, flexible

Report a concern   November 11, 2025 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   November 11, 2025 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Employees are very professional and respectful. Zero rez let's you know arrival time and keeps you informed.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Saks Insurance LLC Brande Brennan Zerorez Phoenix
What do you like about our products and services?

My tile floors look brand new thanks to Mike at Zerorez!

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Chris did an excellent job in cleaning our carpets. I would definitely recommend Zerorez to anyone. Very efficient, on time and thorough. It was like night and day after the job was done.

Report a concern   November 10, 2025 — Rated 5 out of 10 by S.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don’t appreciate the sales pitch every time I schedule a cleaning. I was told I needed pet odor treatment for an additional $490 and that the technician would need to turn down the job because of the amount of spots on the carpet. After I said I’ll find someone else then he agreed to clean and then said he was surprised that the spots came out. I just want my carpets cleaned and what I ask for without the run around.

Report a concern   November 10, 2025 — Rated 8 out of 10 by S.C. Zerorez Phoenix
What could we do to improve?

Nothing

Report a concern   November 9, 2025 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Your employees are fantastic and do a great job!

Report a concern   November 9, 2025 — Rated 2 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The loveseat looks bad not clean. The traffic area in the office looks bad. The Great Room has a dirty spot in front of the chair. I am a 74 year old woman I moved almost all the furniture myself and put it all back. I would like a partial refund.

Report a concern   November 9, 2025 — Rated 0 out of 10 by N.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Beige Sofa looks two toned in color and can see all the strokes from cleaning brush or vacuum.
It is still wet in places after cleaning Friday at 5:00. A few rough spots that weren’t there before like the vacuum was pushed too hard and flattened the nap. Parts look really good, the way the whole piece should be. I am really disappointed with the job that was done and will not be recommending Zerorez to family and friends. Would like to have someone other than the fellow that cleaned it to come out and take a look at it and see what can be done.

Report a concern   November 9, 2025 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Enrique was amazing! Very professional, knowledgeable and friendly.

Report a concern   November 9, 2025 — Rated 10 out of 10 by Ben Lovrien Zerorez Phoenix
What do you like about our products and services?

Very timely, good communication, carpet looks great!!

Report a concern   November 9, 2025 — Rated 10 out of 10 by C.T.J. Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez for many years and have always been extremely happy with the service.

Report a concern   November 9, 2025 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Great job on time and so pleased with the results

Report a concern   November 9, 2025 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Show up on time did a good job

Report a concern   November 9, 2025 — Rated 10 out of 10 by F.T. Zerorez Phoenix
What do you like about our products and services?

Quick dry and clean speedy service

Report a concern   November 9, 2025 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Great customer service explained the process completely and was great to deal with. Thank you for the great service and the clean carpets and tile.

Report a concern   November 9, 2025 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

The 2 technicians were very thorough and professional. We had 3 things scheduled for the vents, but the technician was able to clean all venting areas. We are very appreciative!


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