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based on 84614 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look like brand new. Great service by Joseph.
Service was prompt and courteous. Work was late in the day, but worker was thorough and complete. Price was fair. Worker made effort to protect furniture and tended to difficult areas.
I didn't realize until after he left that he only cleaned the exposed portions of the carpet and did not move any furniture (not even an ottoman) to clean. Every other time I've had my carpets cleaned, the furniture was always moved so that ALL of my carpeting got cleaned. At the very least, I should have been warned ahead of time that you would only be cleaning about 30% of my carpeting. The areas that he did clean are still dirty. If I just look at a traffic area, it's quite obvious that it's not clean. I wiped an area that was "cleaned" by Zerorez and the cloth was black with dirt! I'm very disappointed -especially since Zerorez did such a great job the last time I hired them.
I found the service to be incredibly professional. It was my first time using Zerorez and I wasn’t disappointed. I noticed an immediate difference after the cleaning. My technician took the time to explain everything thoroughly, including which fabrics could be cleaned. I was even able to add more items to my list, which was a nice bonus. I would highly recommend them!
Service man was very helpful and kind. Did a great job.
Scheduling is easy and like the powered water used.
You were very easy to schedule & reschedule. The technician who cleaned our tile was very professional and good at his job. He was very respectful of our home and did a great job.
Our service was done very professionally. The technician did a great job with our carpeting. We highly recommend Zerorez.
David was an excellent worker😊👍
On time, very efficient great workmanship
Your tech was polite… but rush through the process of cleaning the carpets which he didn’t even get stains out and half asked cleaned my rugs and the carpets where crunchy after they dried. The new vacuum I bought did a better job of removing the dirt and hair that was in them… 371 dollars was not worth it , I’ll be going with what my parents said I should have done and call Stanley Steamer .
Prompt, courteous and very needed!
The guys were professional and kind, they knocked it out quick. Lois, Daniel, Davon and the last guy were great at explaining and I purchased a hepa filter upon Davon telling me and shifting the conversation to Louis. The are both great at leadership roles 👏 will call for service again
Only criticism is time management could be better
Zerorez cleans excellently without odor or residue. Chris was our technician. He did a wonderful job. The high traffic stains and dirt were completely removed. He was courteous and very efficient. We would like him to be assigned to us for future cleanings. Thank you. First name removed and Janice Last name removed
Cody was friendly and he did a great job!
Always a good job, pleasant workers and on time.
internet
The Zerorez Team called and was able to arrive earlier than scheduled, they were very organized and polite. Did an amazing job cleaning tile and carpet in a timely manner. This was my second time using services, I will certainly use them time and time again.
Thank You ZEROREZ
Always friendly and competent!
Perfection
Good job and friendly
Friendly, reliable. My carpets look amazing!
On time, quick, efficient, thorough...job well done!
Efficient and professional.
The tech you sent on my job was the best one you've ever sent to my house. He did an amazing job. Will ask for him on my next cleaning. He even extracted the excess water from the carpet so it was not soaking wet like it usually is afterwords!
He was able to get spots out that other carpet cleaning companies had not be able to clean.
He did a fantastic job on the carpet and the grout cleaning on my tile!
The tech was on time, finished quickly, but did a really nice job, was very accommodating and kept asking if there was anything else he could do for us. An all around good experience,
I have been using ZEROREZ for years. I have never been disappointed
Joe was the professional carpet cleaner that came to the house.
Joe went way above and beyond what was scheduled.
Thank you ZEROREZ
Customer service. Technician amazing great service