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based on 84614 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Michael, he does a terrific job last yguyd idnt know,anything, but I don’t write a report on him so it’s too late so we will let that go, but I will never have him again. I want Michael all the time he cleans the dog hair and does what he supposed to do. He’s a hard-working, very compatible ,friendly, guy, just can’t say enough good about him.
He was very nice to deal with and did a good job efficiently
Very clean
Our technician, David was very professional and kind. He did a wonderful job. Our carpet looks brand new!
Flexibility to re-schedule due to work at home. Person was friendly and detailed oriented.
Great service & technician.
The price changed when the employee got to the house, over double.
Everything was great
This technician was very thorough. He did a great job. I appreciate that he can in, got to work.
Tech was extremely professional and on time.
The Technician cleaned the carpets as asked did a very good job and did not try to upsell me at every turn, which was appreciated
The person showed up on time and did a good job!
Deep clean with no soap residue
Price is very high. Good quality, though.
Great quality work!!! All I do is request Shawn and I only speak to Alice and they’re great!!! Great customer care
Creed was very informative and polite. I appreciated how he communicated with me and the work he did. Everything looked great at the end.
Pet friendly and all natural products.
Love it
I would like to add that the technician T did an exceptional job he answer my questions told me what he was doing and how the process works he was very efficient and very professional very pleased with his service also I'm going to add that I believe he deserves a raise he did a really really good job and I'm very pleased and I will be using your company in the future because of the exceptional service I received so thank you
The service technician was excellent
Although we have been a repeat customer for quite a while, this last clean was rushed, sloppy, and overall sub par. I reached out and was only given the choice to have the same technician with the same bad attitude come back and do it again. Why would I want that to happen?
Carpet looks really nice. Tech was friendly and did a good job!
Pricing and water
Not
Cleaned up outside the rooms that were cleaned.
The service was phenomenal. The attention to detail and time spent cleaning our furniture was exceptional and we will be using your service again!
Mike was wonderful! He did a fantastic job! I will definitely recommend him and Zerorez!!
Christian provided excellent service! He was on time and did a great job cleaning the rugs.
I was told my soil spots are damaged carpet which are damaged and cleaning won’t improve them. Thats mainly what I wanted cleaned and eliminated.
The carpets were not cleaned well. Many spots were left behind. It's too much work for us to clear everything out every time we need the carpet cleaned, so I'm not going to ask for someone to come back, but we're disappointed in the work. We will probably look for a different company next year.
job weir done
The technician was very professional and did a great job of cleaning our carpets.
Anthony was very professional & explained the process. He was also able to arrive a bit early for the appointment. The carpets turned out better than I had expected! I will definitly use Zerorez again!
Technician was friendly, knowledgeable efficient and did a great hob.