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based on 85337 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service provider was excellent, he explained everything and did an excellent job. Just by himself he is the best advertisement for your company.
Since I have rarely used a carpet cleaning service the price was a bit of a shock, but I suppose as everything else goes up, so does carpet cleaning.
It was fast.
Polite & knowledgable technician. Reasonable fees.
Prompt, cleanliness of carpet, professionalism of employee.
the fact that there are no toxic chemicals used, or soaps - and the service was professional and dillion was great!
Tyrone was a great technician! Our tile and carpet look like new!
Very good job
They get carpet and tile amazingly clean. Everyone they send out is always knowledgeable, friendly and helpful. I love zerorez
Friendly staff. Thorough job - carpets look great. But it sure would be nice not to have to move all of my own furniture. Tough on a single gal. :)
Carpets are clean without feeling stiff. Staff is always friendly and is never in a rush to finish the job.
the service was as advertised and the staff very informative
Work was good but thought the service was a little overpriced for the results.
Friendly people and on time
Smells good
I ordered this service for my mom's house and it looks awesome! I missed the call from Stacy and I appreciated her finding a way to reach my mom's caregiver the day of the service. I was very pleased with the whole experience.
Thanks
Alice DiGiovanni
You were on time. You verified quote at the beginning. Service person was friendly. Only disappointment was it took way longer then 8 hours for carpet to dry in some areas that did not have fans.
The floors were still dirty after the process. Once they dried, I checked them out and assumed the tile must be stained, but a quick wipe with a wet cloth caused the spot to come right up. I am not sure why the process did not at least clean the tile. The process also did nothing to clean the grout, but the representative gave me advance notice that it may not. I basically paid $280+ for a quick "mop job" that missed numerous spots on the tile. I have pictures, if that helps.
Everything. And Tyrone is the man!
Lower the price for pet/urine spots
Carpets came out extremely clean, no lingering odor....dried quickly
organized
I appreciated the professionalism that was provided. He wanted to make sure that I was thoroughly happy with each room and let me know that it was no problem to go back over parts Just because I was excited to finally have my carpets cleaned, I did have him do double time on heavy traffic areas and he did it with a smile. He was also able to explain the process of how it cleans without chemicals. He was working so hard that he was sweating! That's awesome. :)
Technician did great job. Got out a large red stain that I didn't think could be done.
I really like that they aren't chemicals. The that cleaned are furniture was great!
The product itself is great and so are the people who come to clean the carpets. they are friendly and very courteous. We have used Zerorez for years and have already recommend you to our family members. Our son uses Zerorez regularly.
Great service tech (John), but the person I spoke with to set up the initial appointment was rude.
Were able to come out same day! Friendly and thorough tech. I was pleased with the overall value and outcome.
The carpet smells fresh and it dried quickly!!
The floors dried quickly, they smelled good and the technician was very nice and knowledgeable.