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based on 84548 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet was not as clean as I thought it would be and it's advertised you can get red wine stains out, but were unable to get coffee stain out. He said because of the acidity, yet red wine is also acidic.
Efficient, good work, honesty, no hard sell
My cleaning technician was very friendly and thorough --didn't like the hidden costs--environmental fee, etc.,
Friendly & professional workers and my carpets look great for a long time after the cleaning.
Tech was polite & professional.
courteous service, clean carpets, good follow throug
The whole experience was great from start to finish. Very professional and committed to making sure everything was on time and convenient. My husband and I are very happy and will be calling Zerorez for future carpet cleaning.
Our floors (carpet & tiles) looked amazing after they were completed. The young man was professional and very nice. I would definitely recommend Zerorez, actually already have.
You use no harsh chemicals so your service is safer for the environment.
Service was excellent and I love the way my carpet looks.
They work and technician was friendly and professional....
The results on my carpet, and the staff that I've worked with - both have been awesome.
I like how clean my carpets look when you get done.
friendly,fast and knew what they were doing
You stand by your work. The first time I wasn't happy and you sent back someone who did an amazing job. Thank you!
Cleans as well as advertised. Grout in tile floors that was black went back to tan again after cleaning.
My service tech was awesome. Super nice guy, knew what he was doing and was very professional....
I originally called in and said I needed some rooms cleaned. they gave me a price and I thought ok I'll just change things up when they arrive and get my costs down...unfortunately that's not how it works. I paid 350.00 for two rooms...he told me they can't lower the price once its quoted over the phone originally. I took time off work and was on a very tight time frame. I had no other time to cancel and reschedule as this wouldn't be fair to you guys as well so I bit the bullet and paid 350.00 for two rooms. I've learned my lesson and will not make the same mistake. I do know that I will order the bare min. next time and won't get screwed next time.
Customer Service was fantastic!!! Thank you, Hayden H. deserves a BIG raise!!!
The product completely cleaned our carpet, stains and all.
The technician, Scott Hammond, was knowledgeable, professional, on time,and thorough.
Great experience
There is no residue, the employees are polite and efficient and the carpet feels great to walk on when cleaning is completed and carpet is dry.
Your great technicians and the magic they perform when cleaning my carpets.
My rugs did not get clean. It looks like you just pushed the dirt around. Places that weren't dirty now look dirty. I am very disappointed in the service I got.
Very simple! They work. My carpets are 18 yrs old and now they look 18 years NEW!
Dependable. Fast. Efficient. Honest.
The customer service was terrific! So easy, professional and friendly!!
Good clean floors
I was not called before they arrived and there was still stains left in one of our rooms
Need to spend a little more time on soiled areas.
The gentleman who came to redo my carpet and tile was wonderful! He came on Friday, July 31st!