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based on 84553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Able to remove soapy sticky residue from previous cleaners. Dries quickly. Carpet and tile look like new.
The price I paid certainly didn't reflect the quality of cleaning I received. Once my carpets dried, you couldn't tell I had had them cleaned. The technician who did the job didn't even cover his shoes while he was cleaning my carpets. I really didn't need him putting dirt into my carpets seconds after cleaning them. Also, he placed the dryer so that the layer of my carpet that lays flat (the slide-out part of an RV) was actually being blown upwards. If I hadn't said anything to the technician right away, my carpet would probably no longer lay flat. Finally, I couldn't believe that the technician didn't tell me about the $14 environmental fee until it was time to pay. That's a significant fee and certainly should have been disclosed up front. I was really looking forward to seeing your company's work, but sadly, I regret choosing you after my experience. I really wish I had better things to say.
The representative was very polite and friendly, the job was done efficiently and very well.
Floors super, areas on both chairs are beige not yellow
The carpets are clean and stay clean much longer than with other cleaning methods.
Your scheduling department is so bad just the thought of having to deal with them makes me want to throw up!
Professional ... courteous...efficient service!! Carpets look like new!! Would definitely use again and recommend to friends and family.
Very nice phone and technician employees.
Yes, I will recommend your company. Did a great and thorough job at my house.
It is the first time I have had furniture cleaned so I have nothing to compare it to.
Most Everything.... what a difference in the tile and grout. The couch doesn't look much better than before cleaning.... but the carpet and surely the grout is absolutely beautiful! Haydn was well-versed and easy to talk to....
Nice, courteous and professional techs that treat your home as their own. Steve was especially good.
Friendly phone service, technician is professional and knowledgable. My carpets look great and it takes no time at all to dry. Love zerorez and don't know why anyone would use a cleaning service that isn't Zerores!!!
Employee was informative and very courteous and efficient
Your cleaning process works wonderfully! Keith, the Technician who performed my service, is not only a great worker, but represents your company in a highly professional manner. You are fortunate to have him on your staff, and, I will always request him when calling for future appointments .
The rep was very kind and respectful, he ask me if I was happy with every room after he was done.
Great customer service!
They are green
They did a good job cleaning my carpets and it smelled nice.
John did a very professional job, explained what he was going to do and set about doing it.
The technicians are very good and friendly. They do a great job. The final result is awesome.
i will always use your company for my carpet cleaning. This is the best my carpet has ever been cleaned. I am truly impressed with the results.
Promptness, good job and easy payment.
Itt smelled nice and looks good
Product works great and service worker Dillon was excellent.
clean, thourough
We are very happy with the carpet cleaning. The young man was very nice and did a
wonderful job. He explained what he was doing as he went along, and we will be happy to
call again. Bob and Eunice Clark
Very polite and friendly worker. Zero respect made my carpet look great again!! Thank you
Service was outstanding

We like the idea of water cleaning our carpets and not chemicals.