Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84553 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 13, 2015 — Rated 9 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

friendly, carpets were definitely clean, liked booties

Report a concern   August 13, 2015 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Excellent results.

Report a concern   August 12, 2015 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Results look great, fast dry, professional technician, phone rep very courteous, advance notice on arrival abd right on time. Nice company all around.

Report a concern   August 12, 2015 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

To begin with, your service man was very personable He knew exactly what to do quickly and efficiently. He explained the different procedures which I liked. Helped me to see why he was doing certain things. He is an outstanding worker and I definitely would want him to clean my carpet and tile again.

Report a concern   August 12, 2015 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Prompt. Courteous. Thorough. Very informative. Very.professional.

Report a concern   August 12, 2015 — Rated 8 out of 10 by G.M. Zerorez Phoenix
What could we do to improve?

Everything went well expect the guys cleaned my closest and I got charged for it but I was not at home at time of cleaning.I never told the receptionist I wanted my closet cleaned thought.

Report a concern   August 12, 2015 — Rated 10 out of 10 by Michele Diamond Zerorez Phoenix
What do you like about our products and services?

Casey was great!

Report a concern   August 12, 2015 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

The employee cleaning my carpets was informative, courteous, and thorough.

Report a concern   August 12, 2015 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Staff was very professional, helpful, and did a great job on my carpet!

Report a concern   August 12, 2015 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

They are effective!

Report a concern   August 12, 2015 — Rated 7 out of 10 by D.J. Zerorez Phoenix
What could we do to improve?

Charge the correct amount. I was over charged $75 but didn't know it until I looked at the email receipt today. Technician should show the itemized bill to the customer and have them sign than one. It makes me think he didn't show me the itemized bill on purpose.

Report a concern   August 12, 2015 — Rated 10 out of 10 by N.Z. Zerorez Phoenix
What do you like about our products and services?

everything and the tech. man was great, very nice and did a great job will be having you back to do my carpets in the main house

Report a concern   August 12, 2015 — Rated 10 out of 10 by W.K. Zerorez Phoenix
What do you like about our products and services?

job well done .through and efficient

Report a concern   August 12, 2015 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

It really took out the dirt from the high traffic areas.
Looks a lot better.

Report a concern   August 12, 2015 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Excellent results

Report a concern   August 12, 2015 — Rated 9 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

No chemicals. Great customer services from Keith K.

Report a concern   August 12, 2015 — Rated 7 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

The carpet cleaning is excellent, however, your pricing for upholstery cleaning spot cleaning and any other extras are very high.

Report a concern   August 12, 2015 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

good cleaning

Report a concern   August 12, 2015 — Rated 10 out of 10 by Elizabeth Urbieta Zerorez Phoenix
What do you like about our products and services?

I'm a mom, one toddler and expecting a second one in December. When I was pregnant with my first, I realized how many chemicals I had in our house. Ever since, I've done everything possible to cut out as many chemicals out of our lives as possible. What I love most about your company is that you only use water as a cleaning agent. I plan on being a long time customer and using you to deep clean everything in my house!

Report a concern   August 12, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

It cleaned the carpeting and looks great! I got what I wanted and am satisfied.

Report a concern   August 12, 2015 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

It's fast, clean, smells fresh, dries fast, is affordable. Employees are professional and easy to work with.

Report a concern   August 12, 2015 — Rated 10 out of 10 by Hilda Kuether Zerorez Phoenix
What do you like about our products and services?

Saved replacement of carpeting.

Report a concern   August 12, 2015 — Rated 3 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Still waiting to hear back after calling you twice. Unresponsive. Nobody has a clue about my order or my needs

Report a concern   August 12, 2015 — Rated 6 out of 10 by D.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You wouldnt clean my carpet bwcause of pet stains.... :(

Report a concern   August 12, 2015 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Every thing gets thoroughly clean and it stays good looking for a long time~~~no residue to attract dirt.

Report a concern   August 12, 2015 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Scheduled quickly, quoted accurate or higher price than you ultimately charged, showed up on time, called to confirm price and arrival. In short, you delivered everything you promised or more, and the service itself was high caliber. Will refer you out to others as my son referred you to me.

Report a concern   August 12, 2015 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

My carpets are cleaner then they have ever been, and our zerorez guy Dylan was so accomodating, professional and thorough. He was absolutely wonderful, and I have super clean carpets to prove it.

Report a concern   August 12, 2015 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

No smell, dries fast

Report a concern   August 12, 2015 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

They are green

Report a concern   August 12, 2015 — Rated 10 out of 10 by Leo Ladehoff Zerorez Phoenix
What do you like about our products and services?

Prompt, fast, good result.


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