Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84558 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 30, 2015 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Our technician was very professional, friendly and efficient!

Report a concern   September 30, 2015 — Rated 10 out of 10 by Dellamarie Maiden Zerorez Phoenix
What do you like about our products and services?

We have 3 pets and my carpet was a disaster. It looks brand new now. I also purchased the solution and it works great. My granddaughter dropped her pizza on our carpet the day after we had it cleaned. I wanted to cry but I used your solution and it cleaned it perfectly.

Report a concern   September 30, 2015 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Service was quick and thorough, carpets look much better and smell great!

Report a concern   September 30, 2015 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

my technician was superb.

Report a concern   September 30, 2015 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Great service people- take their time and do it right- no hidden costs!

Report a concern   September 30, 2015 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

very professional

Report a concern   September 30, 2015 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service, great work and good pricing. We were very pleased with the services provided.

Report a concern   September 30, 2015 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

The work performance is excellent

Report a concern   September 30, 2015 — Rated 9 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

fairly quick and satisfactory job, although it didn't get all the grout clean.

Report a concern   September 30, 2015 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Technician did a great job. He was respectful, not pushy and explained the services thoroughly.

Report a concern   September 29, 2015 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals and no odors

Report a concern   September 29, 2015 — Rated 10 out of 10 by Patsy Lowry Zerorez Phoenix
What do you like about our products and services?

The service men, the outstanding job they both did. They were courteous, thoughtful, helpful, hard-working and professional.

Report a concern   September 29, 2015 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Did a great job in cleaning our carpet and our grout

Report a concern   September 29, 2015 — Rated 9 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

no odor - dries fast - cleaned nicely

Report a concern   September 29, 2015 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

The service rep did a great job and was very pleasant.

Report a concern   September 29, 2015 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Employees are efficient, hard working and courteous

Report a concern   September 29, 2015 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

Fantastic job and very good technician~

Report a concern   September 29, 2015 — Rated 10 out of 10 by Kathie Webster Zerorez Phoenix
What do you like about our products and services?

Everything! The products, the service, my tile floor looks like brand new, and the Technician Anthony Vickman! I will request him next time, great job!

Report a concern   September 29, 2015 — Rated 9 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Very thou rough and took the time to treat stained areas and explain all that was being done.

Report a concern   September 29, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The service tech was very informative and professional. Carpets were nice and soft after they dried.

Report a concern   September 29, 2015 — Rated 8 out of 10 by B.D. Zerorez Phoenix
What could we do to improve?

Go slower

Report a concern   September 29, 2015 — Rated 9 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Great Tile/carpet cleaning specials. Professional and couteous employees!

Report a concern   September 29, 2015 — Rated 8 out of 10 by E.H. Zerorez Phoenix
What could we do to improve?

Insure that the service personnel are adequately trained and dedicated to providing superior service. Crew that recleaned our carpet was much more knowledgeable of the job and how to achieve superior results. Trey and his associate did an outstanding job at recleaning an unacceptable job.

Report a concern   September 29, 2015 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

very professional and clean and results look good.

Report a concern   September 29, 2015 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

the stain protection and very friendly employees.

Report a concern   September 29, 2015 — Rated 3 out of 10 by J.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet is 3 yrs old and was not too dirty. After the cleaning I felt the cleaning could have been better. Areas in the carpet did not look like they were cleaned.

Report a concern   September 29, 2015 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

The way the carpet feels and looks after it's cleaned.

Report a concern   September 29, 2015 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly and work is always good!

Report a concern   September 29, 2015 — Rated 6 out of 10 by L.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

the young man was super nice and charming. Answered all my questions. He did everything right.
But the next day when I was putting the cushions back together, I noticed a red spot on one of the cushions. looked like maybe blood. I'm not sure but I think he may have cut himself.
I'm sure he didn't notice it. So now I had to remove a stain that I didn't have before the cleaning.

Report a concern   September 29, 2015 — Rated 9 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Would have been a 10 however I was not called 15 minutes before the technician arrived. I am happy with the service and would recommend it to friends.


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