Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84559 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 5, 2015 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Thoroughness, it was more money but I didn't care. My wife was skeptical but two days after being done she commented that they do look better than ever. The pet stain removal tool works great and you can see first hand the extraction of the pet stain. (Gross).

Report a concern   October 5, 2015 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

The man that came to my house was nice and very professional. I had my tile cleaned and it looks brand new.

Report a concern   October 5, 2015 — Rated 8 out of 10 by S.S. Zerorez Phoenix
What could we do to improve?

price was a little expensive

Report a concern   October 5, 2015 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Very friendly service and great results.

Report a concern   October 5, 2015 — Rated 9 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

they work!

Report a concern   October 5, 2015 — Rated 10 out of 10 by Corina Lange Zerorez Phoenix
What do you like about our products and services?

The technicians go above and beyond my expectations. Great job!

Report a concern   October 5, 2015 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

I like that no chemicals/soaps/etc, are used.

Report a concern   October 5, 2015 — Rated 9 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Your technician was on time and efficient - price is acceptable.

Report a concern   October 5, 2015 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

START TO FINISH VERY GOOD SERVICE AND GREAT RESULTS IN THE CARPET CLEANING PROCESS.

Report a concern   October 5, 2015 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Work performed, quality, professionalism, price.

Report a concern   October 5, 2015 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling, updates through email, great customer service and my carpet looks so clean!

Report a concern   October 5, 2015 — Rated 8 out of 10 by C.T. Zerorez Phoenix
What could we do to improve?

Pricing

Report a concern   October 5, 2015 — Rated 9 out of 10 by E.D.L.H. Zerorez Phoenix
What do you like about our products and services?

Promptness, nice tech, carpet and tile came out great

Report a concern   October 5, 2015 — Rated 9 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

loved tile cleaning

Report a concern   October 4, 2015 — Rated 7 out of 10 by J.D. Zerorez Phoenix
What could we do to improve?

The quote I was given included my kitchen. When the technician arrived he told me he could only do the carpet protectant for the quoted price. I had already moved all of my furniture out of my kitchen. I was very disappointed.

Report a concern   October 4, 2015 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Your product works and the staff are friendly and efficient.

Report a concern   October 4, 2015 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Your tech Pete was great. Great customer service skills.

Report a concern   October 4, 2015 — Rated 3 out of 10 by B.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was very nice but went to quick and the spots I asked to remove did not get removed. The techs I had before did a much better job!

Report a concern   October 4, 2015 — Rated 9 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

The fact that no residue is left behind. The floors dried quickly.

Report a concern   October 4, 2015 — Rated 0 out of 10 by B.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician didn't come when scheduled. He called and was surprised that your office hadn't contacted me to tell me he would be very late. He made promises about free cleaning and promised that I could be called the next morning to reschedule that day. No one called me. I finally called, was put on hold several times while Mary tried to find when I was scheduled. She finally said that I would be called back promptly. I wasn't. I called again and eventually I was given a time slot.

Report a concern   October 4, 2015 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The guy did great job. Look like new.

Report a concern   October 4, 2015 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Was clean and I can see the clean. No smell of any kind. Quick too.

Report a concern   October 4, 2015 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Great Technician!

Report a concern   October 4, 2015 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

My carpets n tile look great.

Report a concern   October 4, 2015 — Rated 10 out of 10 by Cheryl Arangio Zerorez Phoenix
What do you like about our products and services?

It appears to clean fast does not have dual looking after drying.

Report a concern   October 4, 2015 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

This company is one of the few that truly provides excellent customer service alongside a fantastic product. Will never use anyone else !

Report a concern   October 4, 2015 — Rated 4 out of 10 by C.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Corners of my walls had the paint rubbed off by the tubing. Not happy😤

Report a concern   October 4, 2015 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

Friendly technician, awesome results and good pricing

Report a concern   October 4, 2015 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Very professional and on time.

Report a concern   October 4, 2015 — Rated 9 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

My tiles look great after they were cleaned


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