What our clients think of us!

The fact that you use alkaline water and no chemicals.

I think it would be customer friendly if when the apt was made the customer was asked if the smell of smoke bothers them, meaning the technician coming to your home might be a smoker and their clothes do smell when they smoke and a non smoker can smell that. That was the case this time for us. I did not appreciate the fact that the technician did smell of smoke upon arriving at our home and the smell is in the house until they leave and shortly afterwards.
Thank you for being open to my comments.

You use no soap

Cameron was very pleasant and did a great job. The carpet appeared cleaner than Stanley Steemer.

your employees are so nice and very helpful and I have already recommended your services to friends

Carpets look very good Nice service tech

On time, professional, carpet dries quickly.

The technician was very thorough and my carpet looked even better than last year's service. Tile looks brand new. CJ Westover did a great job!!! I'm very pleased with the service.

My first appt got screwed up but they made it up and did what they said

The environmentally friendly cleaning technique. Also, the Zerorez staff and technitions.

He did an outstanding job!! Very thorough and EXCELLENT customer service!

I have used Zerorez twice now and am very satisfied with the level of quality of the job. I intend to use you again at my home and my two rental properties.

Every time you have cleaned my carpets they have turned out nice.

I like that you:
-schedule a 2 hour window
-call before you arrive
-send a friendly professional to do the work
-do a quality job
-explain how to treat and care for our flooring
VERY PLEASED.

on time, very polite and courteous servicemen, did a good job

The techs that came to my home did a great job. They were friendly, professional, & very polite. There was one corner wall that got a ding & part of the drywall chipped off by the flooring....unfortunately I do not have any left over touch up paint for that spot & it's in a high-traffic very visual spot.
Other than that, tile & carpet look fantastic & employees were wonderful.

Friendly professional service with fantastic results.

Very professional technicians and quality performance.

Over all was good but left a few spots on carpet when giving final treatment and now it is hard and I need to find out what to do about it.

Quick, efficient, great customer service

carpet is much cleaner than I thought it would be. Steve can clean my carpets anytime

Abel was wonderful. He was very professional and did a great job.

Excellent service and the grout cleaning was unbelievable. Would recommend this company and Sweis anytime!

You do it alright now I can't think of anything. I am very impressed with the professional company from the phone call, email etc given to us in scheduling, when tech will show up and the follow up.

phone conversation didnt include extra price of 25 per stain, same hussle can be found on craigslist. a complaint call was made last week, and a return phone call from a manager never occured

The service guy was very polite and knowledgeable

Keith did a great job on my furniture. It looks and smells great

The tech was timely, efficient, and honest. He did a great job and our carpets look like new! I will be recommending zerorez to family and friends!

So far - everything! This was an excellent spot with an excellent tech. Thank you!

Prompt, courteous, honest , friendly and fair price

My wife spoke to the tech about sealing the grout when he first got to the house. She asked him to speak to me about it once I got there about 15 mins after his arrival and he didn't mention anything to me. I thought they had talked about it and that it was going to be done on that visit but it wasn't. Part of that was my fault for not communicating with my wife better but she did ask him to talk to me about it as he suggested it be done and she wanted him to explain to me why.