Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84559 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2015 — Rated 10 out of 10 by John Broekhuzien Zerorez Phoenix
What do you like about our products and services?

Your associate not only was able to remove a 3-year-old large grease spot from our carpeting, he was able to remove cat urine oder!!!! We are telling everyone we know about Zerorez!!!! Thank you! We were highly satisfied!

Report a concern   October 9, 2015 — Rated 9 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

Carpets seem to stay cleaner longer.
The Zerorez employee was fast, proficient, and pleasant. He also arrived within the window of time promised.
If/when I use Zerorez again, I will request the same person.

Report a concern   October 9, 2015 — Rated 10 out of 10 by Mel Raymie Zerorez Phoenix
What do you like about our products and services?

Excellent service, prompt, knowledgeable, clean, friendly, fast.

Report a concern   October 9, 2015 — Rated 10 out of 10 by Dennis Dalenberg Zerorez Phoenix
What do you like about our products and services?

No soap and quick dry time.

Report a concern   October 9, 2015 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

Dean was very friendly and professional. All carpets came out looking new. Thank you for your service.

Report a concern   October 9, 2015 — Rated 10 out of 10 by Chris Delgado Zerorez Phoenix
What do you like about our products and services?

The use of natural elements instead of chemicals is amazing. I love how my carpets turned out. The service tech was very helpful in making decisions on pet treatment which was well worth it. He didn't try to upsell us but gave us the options to try to get what we desired. Will send everyone I know to Zerorez when they need cleaning done!!! Thank you

Report a concern   October 9, 2015 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

It works, carpet and tile came out like new!

Report a concern   October 9, 2015 — Rated 2 out of 10 by A.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpets took more than 9 hours to dry enough to walk on AND they smelled like dirty water when you got down on the floor

Report a concern   October 9, 2015 — Rated 10 out of 10 by Donna McWatters Zerorez Phoenix
What do you like about our products and services?

You were on time, your technician was nice and knowledgeable, my carpet looks good, and it didn't cost me a fortune! Thank you.

Report a concern   October 9, 2015 — Rated 9 out of 10 by Betty Stump Zerorez Phoenix
What do you like about our products and services?

did good job of cleaning carpets, quick and easy to schedule and complete the job

Report a concern   October 9, 2015 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

cleaner process than the other services. We've used a number and zerorez is the best.

Report a concern   October 9, 2015 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

No detergents

Report a concern   October 9, 2015 — Rated 10 out of 10 by Kristin Hayes Zerorez Phoenix
What do you like about our products and services?

Awesome service and got our carpets super clean! I thought we were gonna have to replace it!

Report a concern   October 9, 2015 — Rated 10 out of 10 by Barb Hirschfeld Zerorez Phoenix
What do you like about our products and services?

Dean was great...my tile has never looked better! You will be back at my
House very soon. Thank you for a good day!
The Hirschfeld's

Report a concern   October 8, 2015 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Everyone has been a pleasure to work with. Our carpets are cleaner than I thought possible. We could have had our tech proceed with an additional treatment due to the condition of our carpets from an aging dog. He suggested we clean first and then see how the carpet responds. I sincerely appreciated the money saving tip. Not to mention our Zerorez tech was the only one over the years that ever mentioned this particular treatment for dog spots. So far so good, the carpet looks amazing!

Report a concern   October 8, 2015 — Rated 10 out of 10 by H.A.T.V. Zerorez Phoenix
What do you like about our products and services?

Does a great job cleaning w/oo horrible odors.

Report a concern   October 8, 2015 — Rated 5 out of 10 by T.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I called to get the three room deal not knowing there was a square footage restriction or requirement. When your employees got here and measured I was told two of my rooms were "oversized" and would be an additional charge per room. That was never mentioned when I made my reservation and now I am ready to have my carpets cleaned with all of my furniture out of the way. The technician made it right and didn't charge me but I won't likely have you out to clean my carpets again. My bill wound up just over $400 anyways with all of your random charges all of which should be on your website so the customer has an idea of what they may be in for. Not when they have the technicians at their house. Bait and switch in my opinion.

Report a concern   October 8, 2015 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Friendly and knowledgeable tech, amazingly clean floor!

Report a concern   October 8, 2015 — Rated 10 out of 10 by Martha Roberts Zerorez Phoenix
What do you like about our products and services?

I love how clean my carpet is and the 5 gallon empowered water I get with each cleaning. The empowered water cleans my windows and appliances very well. I've been a customer for a couple of years now and I don't think I'll be using anyone else!

Report a concern   October 8, 2015 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

The technician did a great job and took his time to make sure everything was clean and sealed properly, I really appreciated him not rushing like other companies I have delt with, it made me feel like I was getting my money's worth, will be using again for sure.

Report a concern   October 8, 2015 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Dependable, quick, good results.

Report a concern   October 8, 2015 — Rated 10 out of 10 by L.Y. Zerorez Phoenix
What do you like about our products and services?

Professional service technicians, no soap residue, clean smell..

Report a concern   October 8, 2015 — Rated 9 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

The fact that there was not s lot of chemicals and quick drying.

Report a concern   October 8, 2015 — Rated 10 out of 10 by P.F. Zerorez Phoenix
What do you like about our products and services?

Very good service!

Report a concern   October 8, 2015 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

The carpets and tile came out beautifully. There was a stain on the carpet when we moved into the house that I have tried removing on my own with multiple cleaning solutions and never made a difference, they came in and the stain is gone.

Report a concern   October 8, 2015 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

I thought the two guys who came out were very professional and did a great job getting out the problems in my carpet. They worked hard and I will recommend them.

Report a concern   October 8, 2015 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

I was impressed with how fast the process was to clean my tile. It has not been professional cleaned in 17 years and the tile no longer has dirt ground into the grooves in the tile.

Report a concern   October 8, 2015 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Very timely, friendly, job dine very well technician was nice and friendly and worked hard.

Report a concern   October 8, 2015 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Kevin Randolph did an excellent job on my carpets. I will definitely request him again next time.

Report a concern   October 8, 2015 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

tech did an excellent job of cleaning the tile grout. this was the second time i've used your services and was pleased both time. techs were very polite and thorough. will use your services again.


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