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based on 84563 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have only used the carpet cleaning service, however, they have always done a very good job. The carpets look great when they are done, they show up on time. they are courteous.
tile cleaning
Friendly service and attention to detail by all. I like the fact that there is no soapy residue.
My carpets look great and the technician was exceptional, he didn't try to sell me more rooms or plans etc...like some carpet companies do. He was friendly and helpful.
Timely service, no residue or smell, Paul explained why my carpet was the way it looked.
Your rep did a great job cleaning carpets and chairs. He was very personable.
How quickly the carpet dried.
The out come is better than other companies.
more environmentally friendly
Quick and thorough
Quality
Excellent job cleaning the tile and carpeting.
I like that the carpets were dry quickly,very clean and soft once they were dry. The team that came to my house were very professional acting and were right on time.
I have used Zerorez 4 times now and have never been disappointed. As a matter of fact, they have performed well above expectations. Technicians have been very helpful and knowledgeable.
The staff were knowledgeable, polite, did really nice work.
The technician Craig was great!! Very professional and my carpets always look great when zerorez cleans them.
The technician who came to our house was very professional, courteous and knowledgeable and did a great job cleaning and sealing our floors. The floors feel clean without sticky residue left behind. We will definitely use Zerorez again.
Very polite and prompt service technician. The carpet was clean thoroughly and look great. After the carpet cleaning our rooms have a much cleaner smell to them. We have used other services in the past and the rooms have smelled, especially after the cleaning.
carpets look great and dry quickly without a crunch
Your company has always been able to remove and handle any carpet problem. You have always made me love my carpet again once cleaned.
We weren't Advised before hand that the kind of tile we have would be dulled after cleaning and sealing grout. the floor has been mopped three times since and does look a bit better each time.
Price
Professional. Communicative. Prompt. Responsive!
On time, carpets turned excellent.
We have had a carpets cleaned many times and have had much better experiences with other cleaning services in that our carpets came clean with other cleaners. The first Zerorez technician that cleaned our carpets did a miserable job prompting you to send out a second technician. Although the carpets were cleaner the second time around, there is still dirt that I can easily pick up from the carpet by using a cleaner and blotting the area with a white towel or using water and doing the same. Although your customer service has been good, it is, the only thing I can give you a good rating on.
John Kapas was my service technician. He was prompt, personal, polite and knowledgeable about Zerorex and didn't mind my questions at all. John was considerate of my home being careful around furniture and cleaning up behind himself. This was a late afternoon appointment (5:30) which could have been a quick in and out. John took his time and was through. His attention to detail was OUTSTANDING. I will definitely use Zerorez again and request John. Thank you for a very pleasurable experience! Carolyn
The attitude of the personnel that the company sends. They believe in what they do and that's a good quality. And they do a very good job.
the process is supposed to be revolutionary
Finally a carpet cleaning company that does what it says they can do. When our carpet dried it looked and felt like new again. Thank you for doing what you said you could do and no up charges we paid what the estimate was and the rep was very friendly and courteous. He was also punctual in fact a bit early which was good for us. The carpet was dry in the time he said it would be.

That they are natural.