Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84571 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2015 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Very pleased with entire experience, even your " monologue on hold". I was disappointed when someone answered!

Report a concern   December 2, 2015 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Very friendly and efficient carpet cleaner serviceman. Was pleased with the carpet cleaning process and will definitely use in the future and recommend to others!

Report a concern   December 2, 2015 — Rated 10 out of 10 by B.V. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you do superb work! My old carpets look almost like new. The young man who cleaned the carpets, was both friendly and knowledgeable. I will call you again when I need more cleaning help. Right now I am considering having you clean my tile floors.

Report a concern   December 2, 2015 — Rated 6 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You did not get the spots out of the carpet on this last cleaning. I wish that I had looked at it with the technician before he left. He thought it came out great so i didn't bother to double check--it is not great.

Report a concern   December 2, 2015 — Rated 9 out of 10 by B.I. Zerorez Phoenix
What do you like about our products and services?

The technician Nick was great to work with and our carpet looks brand new.

Report a concern   December 2, 2015 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

the carpets look great when job is completed and Scott was very friendly and courteous.

Report a concern   December 2, 2015 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

great service

Report a concern   December 2, 2015 — Rated 10 out of 10 by Ron LaFaye Zerorez Phoenix
What do you like about our products and services?

I like the no-pressure for up-sells and no residual soap on the carpet.

Report a concern   December 2, 2015 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

No chemical smell. Dried quickly. Friendly and helpful service personnel.

Report a concern   December 2, 2015 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Friendly service and excellent job of carpet cleaning.

Report a concern   December 2, 2015 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The product is wonderful and it dries quicker than other services. It doesn't leave any residue and the smell is great.

Report a concern   December 2, 2015 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

he did a good job.

Report a concern   December 2, 2015 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Your commitment to get the job done even though you guys were running behind that say.

Report a concern   December 2, 2015 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

My sectional looks like new and that is saying a lot since I have six young children. That's quite a bit of peanut butter and jelly marks :) Thsnk you! You and your technicians are incredible. I'm so excited to use your services again.

Report a concern   December 2, 2015 — Rated 8 out of 10 by R.T. Zerorez Phoenix
What could we do to improve?

The Technician did a poor job of locating his vehicle in front of our house. He actually backed in to a grass area where sprinkler heads/lines run.

He did our carpet cleaning with one hand on the cleaner and his other hand on his cell phone talking to someone.

He missed some stains that I had market for treatment.

We like Zerorez. We will use them again... just a bit frustrated with how it went this time.

Report a concern   December 2, 2015 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

I like that you do not use soaps or chemicals

Report a concern   December 2, 2015 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Clean! Clean! Clean! Carpets are so clean after Zerorez.

Report a concern   December 2, 2015 — Rated 10 out of 10 by Jackie Murphy Zerorez Phoenix
What do you like about our products and services?

Service technician was on time, professional and provided quality service! My carpets were very clean and fresh once the service was completed. Love the quality of service. Thank you very much!

Report a concern   December 2, 2015 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Quick and efficient; my furniture dried faster than I anticipated.

Report a concern   December 2, 2015 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Your technician was friendly and courteous and did a great job cleaning the tile & grout.

Report a concern   December 2, 2015 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Zerorez has cleaned our floors twice. Both times, they did an excellent job with very noticeable results. The technicians are very knowledgeable and thorough, taking their time to answer questions and to ensure our satisfaction. Much thanks to Trey for the great job he did this past week.

Report a concern   December 2, 2015 — Rated 8 out of 10 by D.U. Zerorez Phoenix
What could we do to improve?

Exceeded expectations. Will definitely be calling you again for an appt. later on.

Report a concern   December 2, 2015 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Casey was very helpful, efficient and courteous. He is your best advertisement. I also liked the phone service and Charles was friendly and helpful.

Report a concern   December 2, 2015 — Rated 10 out of 10 by F.P. Zerorez Phoenix
What do you like about our products and services?

Anthony was professional and knowledgable. He was easy to work with and completed the work in a timely manner. We appreciated that our house did not smell like chemicals and the floors were dry in no time at all!

Report a concern   December 2, 2015 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Technichian was very helpful and did a great job

Report a concern   December 1, 2015 — Rated 9 out of 10 by David Middents Zerorez Phoenix
What do you like about our products and services?

Prompt on time tech, solid appointment and confirmation process, place feels clean after they leave, polite and helpful .

Report a concern   December 1, 2015 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

We have been using your water for two yrs to clean our tile and we love it. Your service is top rate, very professional, always pleasant whether it be the guys that come to clean or if talking to your office. We have been very satisfied how our carpet and tile come out every time.'

Report a concern   December 1, 2015 — Rated 9 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

My carpet and tile looked very nice considering we have lived here 9 years and never cleaned them. The service tech was very pleasant and clean. Was not nervous having him come in my house.

Report a concern   December 1, 2015 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Friendliness, punctuality and quality. Great service! Thanks

Report a concern   December 1, 2015 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

The best thing I liked was the constant communication about the service, when, who and what time the tech would show.


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