Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84569 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 30, 2015 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

The technician took his time to make sure our carpets were as clean as possible.

Report a concern   November 29, 2015 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Very happy with service, price and the professionalism, Kevin, showed cleaning my carpets. Will definitely use again

Report a concern   November 29, 2015 — Rated 6 out of 10 by T.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Have employees not smoke while on job

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

I had you clean and seal a rental property, and the tenants were very satisfied the the job done!!

Report a concern   November 29, 2015 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

customer service was great.

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

the carpets look fantastic for being as old as they are, and they were dry in no time at all.
we will call again in the future.

Report a concern   November 29, 2015 — Rated 8 out of 10 by A.P. Zerorez Phoenix
What could we do to improve?

Take more care to keep the house clean. More time to set up corner guards, and set up more. There were blue marks on some corners during the process.
Also, Some puddles of water left on the floor next to the carpet areas. Take more time to wipe those up.

Report a concern   November 29, 2015 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

The cost is very affordable, the process is quick with great results, and the tech was very helpful and curteous. One suggestion to make the service exceptional would be to have your techs wear shoe covers so they do not leave tracks on the clean floor!

Report a concern   November 29, 2015 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The Carpets looked and Smelt Great! They did my whole home approx. 1825 sqft In the amount of time it took me to go to walmart! I highly recommend

Report a concern   November 29, 2015 — Rated 9 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

I like the idea of no chemicals. The gentleman who serviced our one was kind and professional.

Report a concern   November 29, 2015 — Rated 10 out of 10 by H.I. Zerorez Phoenix
What do you like about our products and services?

You did a great job, thank you.

Report a concern   November 29, 2015 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

On time, good service and the tech was pleasant

Report a concern   November 29, 2015 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The next morning after our carpet was cleaned I walked barefoot on it and you could tell a marked difference in the bedrooms that were not cleaned and the living room and hall that were. The carpet was much softer and plusher feeling. Will absolutely use Zerorez again. I recommend them.

Report a concern   November 29, 2015 — Rated 8 out of 10 by S.V. Zerorez Phoenix
What could we do to improve?

One room looks worse after cleaning than before

Report a concern   November 29, 2015 — Rated 10 out of 10 by Lois Sykora Zerorez Phoenix
What do you like about our products and services?

I love the fact that no soaps go into our carpets....Techs are knowledgeable and friendly.

Report a concern   November 29, 2015 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

environmentally friendly and safe for pets.

Report a concern   November 29, 2015 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Fast, reliable, and it works!!

Report a concern   November 29, 2015 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

They were friendly and efficient. Carpets are clean

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Clean and doesn't leave residue. Very friendly professional staff

Report a concern   November 29, 2015 — Rated 9 out of 10 by Michael Jennings Zerorez Phoenix
What do you like about our products and services?

The cleaners were friendly and happy to answer all of my questions. Service was quick and they took great care of our house and furniture. The carpets came out looking like new and we haven't cleaned the carpets dice they went in 7 years ago!

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.K.F. Zerorez Phoenix
What do you like about our products and services?

I like the idea that you are not using soaps and chemicals to clean the carpets because that will attract the dirt back to the carpet. As far as your services,you were prompt as when u told us you were going to be here and the technician Trey was very professional and courteous throughout. He explained everything that needed done and how much it would be and didn't try to sell us on things we didn't need. Thank you very much.

Report a concern   November 29, 2015 — Rated 10 out of 10 by Mary Ross Zerorez Phoenix
What do you like about our products and services?

Technicians are prompt, clean and do a great job. 10 year old carpets look good when they are done. Floor and grout look good too.

Report a concern   November 29, 2015 — Rated 2 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The first time Zerorez was here the cleaning was far better than we expected and the carpet looked almost new. This time there was some improvement but the traffic paths are still dirty and the carpet in general looks dirty and like it needs to be cleaned. Very disappointed this time.

Report a concern   November 29, 2015 — Rated 2 out of 10 by J.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet didn't come clean or as dramatically cleaned as seen on your web site photos. Perhaps, that was just marketing 'puffing'. This was my first experience at having carpets cleaned. I will be trying other companies in the future as a comparison or maybe just replacing the carpet.

Report a concern   November 28, 2015 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

When you clean, it stays really clean for a long time. Previous carpet cleaning services I have had the carpet looks great when they complete the job, but a month later dose not. When you do the service it looks great for a long time. I love when you call your business, I laugh at the message. Yesterday I had 2 neighbors ask me about your service, and I told them that the next time they need there carpet or furniture or what ever done, they should use your company.

Report a concern   November 28, 2015 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Very helpful and courteous technician.

Report a concern   November 28, 2015 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Our floors and carpet looked very good!

Report a concern   November 28, 2015 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Product did a amazing job but so did the two Casey's I had cleaning.

Report a concern   November 28, 2015 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Prompt, professional and the carpet looks great!

Report a concern   November 28, 2015 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Everything was great


Privacy Policy