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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
easy to schedule, friendly staff, great service.
quick scheduling
polite and professional techs
Extremely professional service
The best, I told so many people about your company.
From my first contact with obtaining a quote to the finished product, I felt Zerorez was too notch. Everyone was very kind and helpful. Our floors look amazing. It is a night and day difference in how our floors look, feel, and smell.
prompt, good value and communication was great. Carpets look wonderful!
Amazing pet stain removal!! Wow!!
Prices reasonable & scheduling appt easy. The tech was efficient & professional
The process went smoothly and the technician was very knowledgeable.
The couches and rugs are really clean and smell good!
Your service provider was very pushy and insisted my carpet had pet stains even wrote it on my invoice, which I scratched through. I told him 3 times during the cleaning that this was not true. Previous service with your company has always been pleasant, this serviceman was not pleasant. Even my friend that was visiting during the cleaning commented how rude the guy was. My neighbor came by today and I gave her your number, I hope she gets a different service man.
No residue. Quick & friendly technician.
Reagan was great and very nice! Excellent job.
That the energized water does not offend anyone who might have allergies because there are no soaps or chemicals being used. It cleans the carpets better than any other carpet cleaning service I or my clients have used!!!
I'm a Realtor and have already referred Zerorez to my clients! I'll never use any other carpet cleaning service in my life, Andy Last name removed, Owner/Broker of Kei Investments LLC!!!!!!!!!!!!!!!!
Extremely friendly staff and excellent work. We've used Zerorez in the past and will continue to do so.
I have been very pleased with Zerorez in WA state, so I decided to call them here in AZ. They did a excellent job. I'm very pleased.
Chemical free and safe for my kids! Plus it does not leave my carpet feeling crunchy or hard once it's cleaned.
Also, the tech that came out was AMAZING! Scotty was kind, answered all of my questions, was extremely professional and you could tell he took pride in his work. I would recommend him specifically to anyone who uses Zero Rez!
the person did a great job and the carpets are clean!
Best part about the product and service was that my carpet ended up really clean. I like that the technician wasn't in a hurry to get to the next job. I like that he was on time, even came early. I like that there were no hidden costs and no trying to up-sale products. I appreciated the technician being very careful not to damage home or furnishings.
Clean, but not wet finish
The results from the products
the tech was very friendly, informative and helpful. My carpet looks and smells great.
The carpet in the family room was the area of most concern. I'm sorry to report that several spots remain and traffic area is still dingy. Overall, the carpets were left more damp than should be. If your service tech, Kevin, would have rerun the wand over them without liquid injection, this might have helped. Bottom line; after hearing the radio promotions for so many years, I probably set my expectations too high.
The solution for the family room; rent a standard rotary brush machine to go over the spots and traffic area.
Clean. Professional. No residue. Carpets are fluffy. I like your commercials
I like that no residue remains on the carpet.
I really enjoyed the customer service. I also enjoyed the fact that they did not use any chemicals and that my carpets came out looking better than when they were brand-new. I'm really satisfied with Zerorez and will be using them again in the future. Thank you
The service was wonderful! Clark Howell was truly professional, so polite and helpful!!
No soap residue left behind.
The young man was very courteous and did a great job.
Our carpet is soft and odor free, restoring the plush original look.
Charles, your technician did a great job.
He answered all my questions with knowledgeable information.
He knows your product and truly believes it's the best.
Thank you