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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Drys very quickly. Tech efficient & friendly.
great customer service
The technician was excellent and right on time. The carpets look great and are soft and smell good. Very nice work!
RAPID RESPONCE & QUALITY WORK
This technician was not very friendly and did not do as good a job as the first technician I had used.
The professionalism and friendliness of the technician. The carpet cleaned up great and looks great without any stiff feeling. Haven't been this pleased with any other carpet service.
Non toxic cleaners
Technician was very thorough and honest about end result. Tile looked great afterwards compared to before. The only thing I noticed is we had a big scrape and chunk of wood taken out of the door frame of our down stairs bathroom. I could tell it was new damage because it crumbled pieces of wood frame from it when I touched it. I wish he would of told us that.
Your technician, Andrew, did an excellent job on our carpets. They look great and ready for the holiday season. Andrew was very professional, courteous and made sure we were happy with the results of the cleaning. We appreciate his professionalism and expertise. Thank you for providing a service we can count on.
Merry Christmas to you and your staff - Chuck and Mary Howerton
The carpet feels great but doesn't look any cleaner to me than before it was done.
Empowered water and how whenever i get a spill or spot i grab it and it comes right out so much has happened a melted candle was spilled all over a wall and carpet and a piece of furniture and Empowered water got it right out. My house looks great Hayden did a great job my kitchen chairs microfiber and spots all over them from the kids and he worked really hard and got them all out. He was great
friendly service, great customer experience from beginning to end, our tech Trey took the time to answer all questions and went above and beyond to make sure we were happy
Easy to book online, he showed up when promised and did a fantastic job of cleaning my floors
Mr Reagen was our service person and he was delightful We have used zerorez and will again in the furture thank you Ginger and Jime
Work was scheduled easily, done quickly, and got most of the sort out.
Although he was nice enough and efficient, the technician never introduced himself or shook my hand, which I found unusual.
No harsh chemicals and the carpet dries quickly.
You communicate your prices and arrival of the technician very effectively. The work is high quality and as advertised.
Greatservice and couch looks fantastic. I wont use anyone else.
Our carpets looked clean without having a chemical smell. We are happy with the results.
My carpets and upholstery look and feel fantastic. Your employee was fast and recommended valuable additional services and was fast and neat.
You did a great job! Thanks
Fast, courteous service
Based on radio ads, I was expecting to have a better experience than I had had with some cheaper carpet cleaners. The technician was very polite and did a great job, but I don't feel that my carpets are any cleaner than I have gotten with other businesses. I also expected my carpets to be dry within an hour or two. However, it has now been 24 hours and they are just finally dry.
I like the quality outcome of your product. Our carpets look and feel new without any residue.
The Professionalism, the explanation of services, the friendliness of the technician, and attention to detail....the carpets look INCREDIBLE...and the results are amazing and make the entire house look like new
The technician was polite, professional and did the job very well!
We called yesterday to schedule a reclean on two areas of the rugs cleaned. One is a darkened area and the other is the pet stains that were treated with the topical biological treatment.
They just needs extra effort.
Everything else we are happy with!
Service was timely. Just had one concern about the result in one area that was treated. Did not turn out as anticipated.
Employee was professional and friendly. Like that you do not use harsh chemicals