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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet was not cleaned as good as I would want it
Stairs needed more work and you charged extra for stairs
On timn, courteous, reliable, and just plain perfect!
Very pleased with the service done by Robert...he was very thorough explaining everything about the cleaning of the tile and the cost. He did an excellent job.
Very professional from scheduling to completion.Thank you for a great experience!
Very knowledgeable. My floors look fantastic!
Kevin did a great job!!!
Friendly!!
And the carpets look great!!!
Great job. Carpets are clean and your representative was very nice.
I specifically told the receptionist that we had significant pet stains in one area of the livingroom and that I was willing to pay the price for 3 rooms to concentrate solely on an area that was about 5-12 feet in that room. When I came over after work, the technician had done 3 rooms and the stained area looks almost as bad as it did initially. He told my husband that it would cost $600 to get the pet stains out. I am so disappointed.
On time, Andrew did a good job.
Kevin did an outstanding job. He was quite knowledgeable and a very personable young man.
Nice thorough cleaning and friendly service!
The professionalism of your employees
Your technician did a really good job. I like that I don't have to worry about chemicals around my small children.
Like that there are not much chemicals are used and all the stains come out.
Courteousness of both phone representatives and technician as well as how great my carpet looked after cleaning.
I like that there are no chemicals in your products. I have pets so that means a lot to me. The gentleman who was here was very informative, very nice, a true pleasure to have in my home. And he did a very good job.
Rooms were cleaned and dried by 8 O'clock at night.
easy to book. technician friendly and quick.
First time we used Zerorez. Easy to schedule, and re-schedule! Technician was friendly and did a great job. Carpets look real good, and the odors are gone.
Don't use customers restrooms and don't let your employees come to work and my home sick! I've been miserable since.
It works!!
My house / carpets, smelled wet and musty upon completion. Thpically when my carpets were cleaned by my previous carpet cleaning company, the carpets smelled clean and fresh upon completion.
Our rep was super friendly and informative about how zerorez works and our carpets.
The tec was very informative and nice. I just felt my bed room carpet was still dirty.
The workmanship is awesome. My carpets are like new! Great customer service from A to Z. Andrew is great. Give him a raise!
I've already talk to a person from your company and inform her of our disappointment of the service I received. The worst thing is the carpet didn't really get clean and his reply was it was dirty. I just wanted him out of my house with that type of attitude. He had all the carpet done with in 30 minutes which is impossible to do a good and thorough job in that time. Very disappointed in your service.
My carpet is patchy now. It looked better when dirty. I know my carpet is older so it's not going to look new or anything but the tech was not thorough. Did not follow carpet up to baseboards. Forgot to do the small rug in front of the door. On each stair, focused on the center and I had to ask him to come back and get the vertical part of the carpet but he only did the top part. I am getting ready to call another company to come in and just use soap. After hearing the ads on the radio, I was so excited.
It cleaned our traffic areas better than any other cleaning service ever has. Our technician was very helpful and even recleaned one area when we asked him to. He wanted to make sure we were totally satisfied.
Left a message at 9 this morning no return phone call from a mgr

The Technician was precise and friendly and know all about the different in tiles and how they should be done. We highly recommend him to anybody. thanks