- Phone: (480) 507-2419
- Visit Website
based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Andrew was very professional and thorough. Carpets looked great and it was safe for my dog and infant.
Professional from the initial call right through the service. I like the fact that there are no chemicals used.
I felt like all of the advertisement I heard were false advertisement. No doubt the technician attempted to clean our couch but APOD coming home it looked like nothing happened besides the couch was wet. The test sample that he provided was on a cushion that was not dirty at all therefore misled that the rest the couch would be clean to the same level of whiteness. I left a message at the office but still have yet to hear back from customer service representative
Jay was prompt, in fact early and did a very thorough job. Was nice and professional. Would use again and would recommend
I always feel like my home is clean when Zerorez completes their cleaning. I have used them for years and will always use them.
Very fast and friendly!
It dries faster than other services. Fellow that was here was very informative and polite.
Exceptional results and superb service by Allen Lane!
We would highly recommend ZEROREZ to others.
Tech did a great job on old carpet.
The chairs that were cleaned look very good. However, the "water" left a white film on some of the tile grout. He tried cleaning with a water spray and rag but that did not clean it up. He finally got his tile cleaning equipment and cleaned the area where the chairs were and now it looks fine. Don't know why it happened, but maybe you do.
No soap residue. Carpeting is left soft and new-looking.
My floors are clean however I am frustred at the fact I had just had my entire house painted three days prior for a great deal of money and my baseboards are trashed some walls and pantry doors as well.
Everything
Closet is not very clean
the efficiency and friendliness of the person doing the work
No smell, dries quick
There were three things that were disappointing. There was a mechanical issue and it took 3 hours instead of the 40 mins to 1 1/2 that I was told. I work night shift and had been up from my shift and needed to sleep. (That is the reason I had asked how long in the first place.) There are two lines in our front lawn where the hoses burnt our lawn and there was a frame and glass that were broken and I was never told about it until I brought it up. The carpets do look good, but you guys certainly didn't live up to all the hype that John jay and Rich give you credit for. Not sure at the moment that I would recommend you to anyone. That being said, I realize she had no control over the mechanical issue, but along with everything else it was frustrating.
I can't believe how clean my carpets and tile are without all the chemicals. Even the mes that my dog made
Professional,courteous and timely.
We were very pleased with everything. Our cleaner, I believe his name is Luis, was so very polite, patient and informative about the whole process. It seems like he did an extra special job getting the stains out. We have many different rug cleaning companies over the years, and truly feel this time was the best. I would like to say, however, that I was told that you would vacuum thoroughly before cleaning, and that did not happen. I really liked the idea of the booties, as in the past we have walked around in wet socks. I will definitely recommend Zerorez to everyone I know here in AZ.
It removed all the previous commercial cleaning solution that really did attract dirt! Even the traffic areas are clean! And it dried in about 3 hours!
I liked that the technician asked me to check his work and let him know if I had areas of concern. He was on time and did a great job, the carpets look wonderful!
No chemical residue.
Detergent/chemical free
the service tech was very friend and did an excellent job!
I liked how fast it dried and that there was no chemical smell during the process of cleaning or afterwards.
Customer service is great
Carpet dry's really fast. Without that crunchy feeling when you walk on it after cleaning.
Customer care is always the best. I recommend you highly to all. My daughter was there
last night and will be one of your clients shortly.
Service was 100%. Robert was very courteous, explained in detail the cleaning process and did an excellent job.
The technician was very courteous and the carpets look very clean when they were done