Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85354 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 14, 2016 — Rated 0 out of 10 by M.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

All the hype about "clean green" sounded like the way to go - but the area rugs looked the same as they did before the Zerorez cleaning. Not much else to say other than we were very disappointed in the results and will not use this service again.
the Last name removed's

Report a concern   March 14, 2016 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Very Nice Technicians..know what they are doing and talking about

Report a concern   March 14, 2016 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Everything, I've used Zerorez in the past, when I lived in Las Vegas and have nothing but good things to say about the work that is done...excellent!

Report a concern   March 14, 2016 — Rated 10 out of 10 by Elaine Bennett Zerorez Phoenix
What do you like about our products and services?

I really like the fact that the cleaning process uses no toxic chemicals or detergents so there was no "weird" smell after the cleaning and there's no worry about how the environment is being affected; the tech was very professional and explained the process completely as he cleaned and explained other services available other than just carpet/floor cleaning. The carpet looks great and doesn't feel crunchy as it did before after cleaning with a private company.

Report a concern   March 14, 2016 — Rated 9 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

My house feels very clean. Tech was very pleasant and informative.

Report a concern   March 14, 2016 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

The ease and cleanliness.

Report a concern   March 13, 2016 — Rated 10 out of 10 by Joe Russo Zerorez Phoenix
What do you like about our products and services?

Sam our service man was EXCELLENT!!
A true gentleman.

Report a concern   March 13, 2016 — Rated 9 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

The service was fast and reasonable and the carpets came out very nice and clean. Plus the couches looked really nice.

Report a concern   March 13, 2016 — Rated 8 out of 10 by T.L. Zerorez Phoenix
What could we do to improve?

The carpet did not get as clean as I would have liked it to be cleaned. The tech explained that in high traffic areas the carpet fiber is broken down and that those areas can't be cleaned to match the rest of the carpet. The carpet is approximately 5 years old and 80 percent of the time shoes are not worn on the carpet. The carpet is also vacuumed once every two weeks if not once a week. The tech did go over the high traffic areas again after I requested it but still was happy with the results.

Report a concern   March 13, 2016 — Rated 9 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

no chemicals

Report a concern   March 13, 2016 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

It was quick. My house didn't smell like chemicals. My gout lines are cleaner than new.

Report a concern   March 13, 2016 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Your employees make your products better. My tech had a day full of mechanical issues and had to leave to get a new truck but came back to my home and gave the same 100 percent. He easily could of rushed it to get to his other jobs but he took his time and did it right. Keep up the good work Zerorez

Report a concern   March 13, 2016 — Rated 10 out of 10 by Jenean McCarty Zerorez Phoenix
What do you like about our products and services?

Friendly and efficient technician. Allen explained everything he was doing as he was cleaning.

Report a concern   March 13, 2016 — Rated 7 out of 10 by B.B. Zerorez Phoenix
What could we do to improve?

I didn't receive the phone call for the 15 minute window of the arrival of the technician

Report a concern   March 13, 2016 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

They work

Report a concern   March 13, 2016 — Rated 10 out of 10 by Sandra Squires Zerorez Phoenix
What do you like about our products and services?

very professional

Report a concern   March 13, 2016 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

The technician was early, specific about how long it would take and gave me some good info about my flooring.

Report a concern   March 13, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Very clean, spent more time on the job than any competitor used in the past.

Report a concern   March 13, 2016 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Very clean results and friendlt, professional service!

Report a concern   March 13, 2016 — Rated 10 out of 10 by R.W.G. Zerorez Phoenix
What do you like about our products and services?

Taylor was awesome VERY HARD WORKER!

Report a concern   March 13, 2016 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

every person I dealt with from scheduling to quote to service were very professional, polite and enjoyable to speak/work with

Report a concern   March 13, 2016 — Rated 10 out of 10 by Sabian Pena Zerorez Phoenix
What do you like about our products and services?

The results were great! I received exactly what I was promised!

Report a concern   March 13, 2016 — Rated 7 out of 10 by K.J. Zerorez Phoenix
What could we do to improve?

i had some spots that didnt clean up - i would have treated them if offered

Report a concern   March 13, 2016 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Competent employees.

Report a concern   March 13, 2016 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals and friendly customer service...

Report a concern   March 13, 2016 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

John did a great job and the carpet looks amazing!

Report a concern   March 13, 2016 — Rated 3 out of 10 by E.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your rep was very courteous. But he was done almost before I knew he started. End of the day??

Report a concern   March 12, 2016 — Rated 10 out of 10 by E.N. Zerorez Phoenix
What do you like about our products and services?

Dry fast

Report a concern   March 12, 2016 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

The gentleman who cleaned our floors was personable and did a knockout fantastic job on our carpets. I truly was amazed at how wonderful the carpets looked. I would totally use zerorez over and over. I've already told friends about the quality compared to renting out a machine. Also, the prices are totally reasonable.

Report a concern   March 12, 2016 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Everything was professional ... from the initial contact to the service itself by our technician.


Privacy Policy