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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was friendly and knowledgeable.
I appreciated the awesome service and delivering what was promised and expected.
The price was great and the work was beautifully done.
Alex was friendly and very professional. His confidence and professionalism removed all concerns we had about having someone come into our home and clean our furniture.
Great results.
That they are green.
I loved the feel of the carpet and also stains came out that we thought would be hard to remove.
Quick, friendly service, and things look very clean
very clean and thorough, on time punctual, very friendly. left carpet looking like new.
Your tech was very good.The carpets look great.
Clean, friendly, fast
The tech was super friendly and did a great job. I'll use you again!
I like that the water is not with a lot of chemicals and safe for kids and pets. The guys who came to clean- was very friendly and professional.
Knowledgeable technician did an amazing job on carpet cleaning, and tile grout. Loved the fresh smell too. Name removed/Realtor
The carpet does not look like it was cleaned at all. I did not get a phone call when the tech was on site to see if I wanted to approve additional treatment or anything of that kind. They just left with the carpet looking the same as they arrived.
The operator was clean and nice and had no smoke smell. He was helpful and did take care of spots I pointed out.
The service provider was very knowledgeable but not pushy about trying to sell me more products.
Great service the technician did an amazing job. I love my carpet it looks and feels clean!!
I had another vendor on the premises cleaning the tile. The Zerorez representative said he could do the work (tile cleaning) in 90 minutes. I hired Zerorez to clean a mattress. I loathe the up-sell that companies do to get more money. Why did I hire Zerorez for the mattress cleaning? Because Zerorez came up as the first company on the Google search for "mattress cleaning." The Zerorez rep said that he researched the mattress (VI Spring), which is handmade and made from natural materials. He started making excuses that because of the high end nature of the mattress, the sanitation would probably not be effective. It is as if to say, "the higher the quality of your stuff, the more disappointed you will be in our work." ...And I was! All I wanted was for a natural, biodegradable substance to be removed from a cotton and wool mattress. I should have called my dry cleaner. He NEVER disappoints.
The person I had cleaning my tile is a specialist in tile cleaning. He did not disappoint. He charged a lot of money, but I got the value from his services. I cannot say the same for Zerorez.
Customer service and people
Everything.
prompt, efficient,good result
Technician was very friendly and explained the entire process. Our tile and grout were left clean.
Very thorough, friendly, no smell, fast drying time, etc.
Our tech was very nice and took care at the traffic areas to give them a little extra TLC. He also explained how some of the areas have a manufacturer defect which makes the pile appear to split or matt in different directions.
The tech was early, considerate and very thorough. The Zerorez process of cleaning carpets is second to none. Carpets looked new afterwards.
Andrew WAS VERY PROFESSIONAL & FRIENDLY
The technician was professional and thorough in his explanation of services. My carpets have never looked cleaner.
prompt, courteous and timely
Work a little more on the high traffic areas.