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based on 87358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How clean it leaves the carpet
The technician was great-
The carpet looks good when he left- but the traffic areas came back more quickly this time- they usually look nice for a longer period. I wish I would have called to have the high traffic areas gone over again.
The use of empowered water instead of soaps or chemicals that do not get completely removed in the cleaning process.
Service was good
Everything!!!
The person who was here to clean did a great job on the cent of the rooms but all corners and along wall tile is still dirty. You can see exactly where they stopped. Is this why they are supposed to do? Have someone come out to clean what he didn't would help us give you a 10 out of 10 rating
I just don't know any people in AZ.
No residue(crunchy feel), no smell left when they were done. Plus I was able to walk on my carpet without wet feet less than 5 hours after the team was done.
Louis did a great job. Excellent
this was my first time using Zerorez, I am HOOKED and so is my husband. I was so impressed with not just the product but the entire company. You guys made the whole process so easy. Was able to accommodate my same day request. the communication was excellent as was the follow up care. The representative that came was AMAZING and I refuse to have anyone else in my home. He was courteous and professional and funny and made my whole experience easy and painless.
that you don't use soaps and that it dries fast and looks good. Very happy with the people that come to our house
Cleanliness improvement of the carpets.
Service was ontime, honest, and the results were what I was looking for.
Service was fantastic. Very friendly and informative.
Everyone I spoke with was VERY kind! Worth every penny!
Chemical free
My carpet came out very clean and smelling fresh. Very happy I tried something new!
The gentelmen were extremely polite and friendly. My carpets were very clean and we're done very quickly. They were honest and pointed out areas they couldn't remove. Very good service. Would definitely recommend or use again.
Excellent service reasonable price
The day after cleaning (today) a number of spots were still visible on the carpet. I would like someone to come out and fix the problem. For the amount of money we paid, there should not be old spots reappearing the day after treatment. I am disappointed.
Everything. Carpet and tile look terrific. The gentleman who did the work was knowledgable and did a great job. I am a fan!!!!!
You worked hard T getting us worked into your schedule.
No complaints besides the lingering smell.
I've used Zerorez for over 4 years and I live the service every time!
The tech was great! Very nice and explained everything before starting and also, what I was quoted was what I paid. Great results too!
You got everything nice and clean. Couldn't get out the koolaid stain but all others out :-). Guy was nice and friendly
Cleaning was not done well
They were very knowledge about what they were doing. They made sure I understood the product and service being conducted. They weren't push and annoying sales people. They did a wonderful job on my rug, carpet and tile.
Reliable

I have used you two times. The first technician took the time to open the closet doors and clean just inside the closet doorway which kept the line from the front of the closet to the inside cleaner looking and less noticeable. I appreciated his initiative in doing that. The second technician cleaned the carpets, but I had moved most everything out of the way so it was a simple job. He did not move a few simple items that would have made it better nor open the closet doors and do right inside the closet doorways which was disappointing to me. I didn't think to ask him or leave them open at the time or he probably would have done them at my request.