Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84578 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 9, 2016 — Rated 10 out of 10 by Carl Braaten Zerorez Phoenix
What do you like about our products and services?

Professional Promptness Politeness

Report a concern   February 9, 2016 — Rated 10 out of 10 by Audrie Ouellette Zerorez Phoenix
What do you like about our products and services?

Service is always great, the technicians are very polite. Never pushy. Carpets always look great.

Report a concern   February 9, 2016 — Rated 10 out of 10 by P.A.M.T.B. Zerorez Phoenix
What do you like about our products and services?

The "magic" water.

Report a concern   February 9, 2016 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Have always been on time. Like the feel of the carpet - no chemicals.

Report a concern   February 9, 2016 — Rated 10 out of 10 by Stacey Gauman Zerorez Phoenix
What do you like about our products and services?

Friendly associate and carpets looked GREAT!!

Report a concern   February 9, 2016 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Amazing customer service

Report a concern   February 9, 2016 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

clean without chemicals

Report a concern   February 9, 2016 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Everything! I was so glad to have my carpets cleaned so well the week before we welcomed twins!

Report a concern   February 9, 2016 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

No detergents. On time, qualiaty service.

Report a concern   February 9, 2016 — Rated 10 out of 10 by Maria Sue Hartweg Zerorez Phoenix
What do you like about our products and services?

carpet looks amazing/ no smell no residue! Plus excellent service!

Report a concern   February 8, 2016 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

the carpet had a nice smell while cleaning and looked great after cleaning. the employees were very pleasant and wanted very much to make sure we were satisfied with the work they were doing

Report a concern   February 8, 2016 — Rated 10 out of 10 by V.F. Zerorez Phoenix
What do you like about our products and services?

kind and prompt..

Report a concern   February 8, 2016 — Rated 10 out of 10 by Jo Ann Hill Zerorez Phoenix
What do you like about our products and services?

Arrived on time and did a good job

Report a concern   February 8, 2016 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Your crew was great! I love the products you use, no chemicals and safe for pets.

Report a concern   February 8, 2016 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

No chemical smell or residue.

Report a concern   February 8, 2016 — Rated 7 out of 10 by D.R. Zerorez Phoenix
What could we do to improve?

Train new people before you send them to a house to do service.

Report a concern   February 8, 2016 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Very friendly technicians!

Report a concern   February 8, 2016 — Rated 2 out of 10 by B.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We had just had entire house painted and your service left a couple of dents about 1 foot above floor level and black marking on one corner in the hallway likely from your cleaning hose. This was noted immediately when we got here a couple of days ago.
I would like a discount to allow for the cost of repairs.
Thanks.
Name removed

Report a concern   February 8, 2016 — Rated 10 out of 10 by Brent McDonald Zerorez Phoenix
What do you like about our products and services?

The service was top notch. The cleaner guy showed up on time and was quite presentable and likable. Heck, my dog loved him. He did great work.

Report a concern   February 8, 2016 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

You guys get my sofa and carpet cleaner than any other service out there.

Report a concern   February 8, 2016 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Steve was awesome! Very experienced and detailed. he explained the entire process to us and was quick and efficient. Definitely a key employee!

Report a concern   February 8, 2016 — Rated 10 out of 10 by Pioneer Title Agency Cathi Lamoreaux Zerorez Phoenix
What do you like about our products and services?

I CALLED MY RENTERS IN MY RENTAL BLDG-THEY WERE SO HAPPY THAT THE TILE AND GROUT LOOKED SO AMAZING!
THEY LOVED THE RESULTS. THANKS SO MUCH FOR THE JOB THAT YOU DID FOR US. I WILL CALL YOUR COMPANY FROM NOW ON
WHEN IT NEEDS TO BE DONE AGAIN. I HAD SOME OTHER QUOTES BUT THEY WERE CHARGING FOR MORE SQUARE FOOTAGE THAN
YOUR QUOTE WAS-THAT ALSO MADE ME THINK THAT THEY WERE RIPPING ME OFF. SO I'M GLAD I DIDN'T FIND THAT WITH YOUR CO.
WHEN I COMPARED THE SQ FOOTAGE FOR THE JOB. THANKS FOR YOUR INTEGRITY.
THANKS, CATHI

Report a concern   February 8, 2016 — Rated 9 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

I live at 212 E. State Avenue. I believe the young man that cleaned our carpet left his jacket at our house. Please let him know I have left it on a chair on the front porch.

Thank you

Report a concern   February 8, 2016 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

The technician was extremely helpful in fulfilling what we needed. The carpet, tile and upholstery all looked great

Report a concern   February 7, 2016 — Rated 9 out of 10 by Christy Baxter Zerorez Phoenix
What do you like about our products and services?

Promptness and professionalism

Report a concern   February 7, 2016 — Rated 8 out of 10 by B.T. Zerorez Phoenix
What could we do to improve?

Cleaner arrived right on time (Excellent job and was pleased with promptness)
Carpet felt cleaner and softer to walk on; there were still some dirt and marks in heavy traffic areas, I expected those to be cleaner.

Report a concern   February 7, 2016 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Clean, effective: I can see the results. Excellent technicians and customer service!

Report a concern   February 7, 2016 — Rated 5 out of 10 by S.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It wasn't bad but definitely not what I expected - the long drying time and frankly the carpets look the same as if I had used my steam cleaner rather than a wow like I expected.

Report a concern   February 7, 2016 — Rated 9 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

My carpet looked great.

Report a concern   February 7, 2016 — Rated 10 out of 10 by Kimberly Johnson Zerorez Phoenix
What do you like about our products and services?

Great product and service!!!


Privacy Policy