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based on 87357 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very thorough and super nice and friendly technician.
Great service from your technician Robert Hold . your product works great.
Very straight forward about the process. Tech was on time friendly and informative. Did the job and carpets looked great.
I expected a more noticeable difference after the carpets were cleaned. They were expense, high end carpet that had pet and spot protection. I only had one person in those rooms and they had never been cleaned (meaning no soaps added to them) so I "assumed" more of the dirt would come up. Not only that, but the smell of wet dog is now predominate through the house; it doesn't smell clean. I understand you can't work miracles, but I did expect them to look and smell better than beforehand. With that said, both of the men who worked on the carpets were polite, courteous and professional.
Everything was well done
Service tech was punctual and extremely courteous.
I think the floors that abut the rugs cleaned should be wiped up by the technician.
On time, friendly and great job
Zerorez was able to get out all the spills on my carpet and got it looking new again.. Thanks!
Called to ask if they could come 10mins early
John was very friendly and professional and did a super job with carpet that was really at end of life.
Held to price quoted and did not try to start finding reasons or excuses to charge me more.
It cleans the carpets with no residue.
My carpet looks dirty. Not a good job.
Friendly technician and carpets dry fast and not stiff afterwards.
Reliable and no hassle.
Fast, friendly and carpets look great!
The job was done well and as promised. Sean did a fine job of answering questions and explaining what was being done.
It was not only very affordable, but I am very pleased with the cleaning of my carpet and the professionalism of Scott, the man who cleaned our carpet
The technician who cleaned our carpets was courteous and professional. We are very satisfied with the result of our carpet.
Jake was professional and efficient! The carpets looked great when he finished cleaning them. I will definitely use zerorez again!
Dustin was AWESOME and very professional! Will be requesting him as our tech next time!
Your service is EXCELLENT!! My carpets look like new, and I am delighted with your work. Troy was courteous, efficient, and did a terrific job. I will ALWAYS use Zerorez.
The carpet still doesn't look clean and it feels hard now that it has dried.
Quick response time......and you always get the stains out! Love you guys!
Very happy with the technician and the end product, clean carpet!
Good job
First, I like that the chemicals used are "green." I like that the limited odors don't cause undo strain on my respiratory system.
Second, your tech (Anthony) did an amazing job cleaning our carpets and tile. They haven't looked this good since they were new 13 years ago.
Finally, the work was done quickly and without damaging walls or other parts of the home.
Very quick appt scheduled.
very quick and efficient and spot remover really helped on worn spot
High quality-
Technician did a very good job very thorough was very satisfied with the service . Very good customer service when calling in to reschedule appointments .
Best cleaner in town and the carpet dries quickly No residue