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based on 84588 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice and professional. Carpet looks so much better.
No chemical smells
They did an amazing job I'm more then happy.... The service from making the call to having them in my house was 1st class all the way
Good job
The technician arrived early, and did an outstanding job! Our sofa looked better than brand new! He even cleaned the floor at no charge. He was very personable and was someone we felt comfortable with in our home. We would not hesitate to use your company again! Thank you.
Very professional and very fast.
Friendlyemployee,quick and efficient.
no hastle
no b.s.
friendly
is what it is
Took away the pet smell and left the furniture and carpet looking and feeling great!
I have use your company to clean my carpets many times. I am pleased with the results. But I have never been so pleased as this time.
It was your service tech that made the difference. Our carpets have never been this clean. This young lady is a real pro. It was if
she was cleaning her own home. We paid extra for the protectant to preserve her work.
Empowered water
It was so easy to set up and the floors were so clean.
Hay.den was polite and considerated and competent
Customer service by the gentleman who did my carpet and couch
pleasant service man. arrived on time. carpets look great.
Find ways to get better results on high traffic areas.
I loved that my carpets weren't left feeling "crispy" and stiff after being cleaned!
Great service and products.
Thx for a good job...
Associate was very respectful and made sure I was satisfied with the outcome of the cleaning before he left. He answered all questions and I would definitely use Zerorez for any future cleaning! Thank you.
Everything looks great.
My carpet didn't look much different at all high traffic areas no change. I feel my store bought cleaner did a better job.
The product cleaned great!! The technician was friendly, on time, and thorough.
Young man was friendly, efficient, hardworking and sincere. Water product was unbelievable on appliances. he told me the carpet might buckle and it did. But amazingly went back to original shape when dry, like he said it would.he was trustworthy!
I was told you would call two days ahead to give me a 2-hr window. I received no call. I have voice mail, someone could have left a message. The day before, "I" called Zerorez to get the window. I was also told that someone would call 20 ahead when they are on their way. I, again, received no call. And the technician showed up half-hour early. Very poor customer service. Also, most of my carpet dried within a few hours. There was a portion at the landing at the top of the steps that was still not dry after 18 hours. Not kidding. Clearly, the tech did not vacuum the water well in that area. I've had positive experiences in the past, so this one did not completely tarnish my view, but it is why I did not give a 10.
The service technician was very friendly and courteous. The price quoted on the phone was the price paid. The carpets were cleaned well.
The service technician was very kind, knowledgeable and professional.
Revived extremely tired carpets.
There were no chemical smells and the service technician was awesome.
From scheduling to services completed, You are the best company hands down.