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based on 84588 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy, and you did an excellent job.
Everything.
carpet did not come clean, or as clean as I would of liked. Noticed nicks on the corner of the wall that were NOT there before the tile was cleaned. Also had to clean up our hardwood floors after he left as there was some sort of "stuff" left behind where the tubing was brought thru the house and where the hardwood meets the tile that was cleaned.
I will admit, that the tile in the front area of the house looks wonderful. Carpet, not so much.
The results of your process simply aren't as good as we experience with traditional cleanings.
I feel we were overcharaged. I couldn't believe it went from $150 - $180 to $300 just to clean the tile. They agreed for another $100 to treat the grout, but I feel it was a rip off. On the radio it sounds like such a good deal. Name removed. P.S., the gentleman that did the work was very nice.
Great service and great product!
It was very expensive. I was quoted 270 and ended up paying 370...because of extra costs.
Staff has always been great. No chemicals and fair pricing.
The technician came on time, answered my questions and did a good job.
No chemicals and carpet isn't soaked when finished.
That no residue was left on carpet and it was done so fast.
It freshened the smell of our house without adding any odor. The carpet cleaner guy who came to our house did everything to make sure we were satisfied with the job before he left.
Considering the fact that our carpets are getting along in years, I am very pleased that you folks still clean them very well. I'll be keeping the carpets a little while longer, and plan on keeping you folks too.
First name removed & Janice Last name removed
The technician that was originally assigned never showed up and told your team he did at a specific time. It so happens that I was doing yard work for over an hour around the time he said he showed up, which I would have seen him, and I also have a security system that records who's outside of my house and nobody but me was there at the time he said he showed up.
Since I'm sensitive to many things, no chemicals are used. The product has a clean, fresh aroma during and after the cleaning. Your process is simple, done in a timely way and left the carpet looking beautiful. The serviceman Jake who did the cleaning was polite and helpful answering my questions.
I also enjoyed listening to your tape while I was on hold. That never happened before!!!!
I enjoyed doing business with you and will do it again.
Name removed
Fast drying, always effective, friendly employees.
He did a great job! Thanks!
On time and the service individuals are very polite and professional
Your professionalism and attention to detail. You are always on time and your service technicians are always so well groomed, friendly and willing to do whatever it takes to satisfy the client.
Great service. No residue or toxic chemicals.
Great customer service was easy to schedule and technician was great
Fast efficient service
Never received a notification that someone would be at my home. Not a big deal I was expecting, but other people might not.
It smelled so clean when he was finished and he did an excellent job!
I like the carpet very clean and with no soap or residue.The carpet is great looking and all the stains are gone.
The young man was very nice and helpful and positive. He also gave me blue booties incase I needed to walk on the carpet. Thank you.
Awesome job and the carpets look great!
I liked the promptness of the technicial and how well he completed the job. He was very thorough. Yes I would highly recommend Zerorez to my family and friends.
Whatver you use and do works well. Your technician was very polite.e
More training of your technicians. First technician did not wear feet protection and did not operate equipment properly. Second technician did wear the correct protection and did operate equipment properly.
The process is so superior to regular carpet cleaning. The rugs/carpets feel cleaner and don't feel sticky or like residue is left to collect more dirt.
Your technician was absolutly fantastic.he did a beautiful job.