Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85355 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2016 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly service. Technician was there right on time!

Report a concern   May 11, 2016 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The gentleman that came to do my carpets was very courteous and informative.

Report a concern   May 11, 2016 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

The professional team that took care of us, the result and the cost

Report a concern   May 11, 2016 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

The carpet looked and actually felt clean and revitalized when done.

Report a concern   May 11, 2016 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

It works. Great service!

Report a concern   May 11, 2016 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Carpet is noticeably cleaner than previous multiple Stanley Steemer cleans.

Report a concern   May 11, 2016 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Very efficient, professional and did not soil carpets

Report a concern   May 11, 2016 — Rated 10 out of 10 by richard camara Zerorez Phoenix
What do you like about our products and services?

The techs were on time and did a great job.

Report a concern   May 11, 2016 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The speed and the quality of the work

Report a concern   May 11, 2016 — Rated 10 out of 10 by N.O. Zerorez Phoenix
What do you like about our products and services?

Guy was very nice and did a great job. I think the price should be lower though.

Report a concern   May 11, 2016 — Rated 9 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Carpets were clean, technician was on time, was thorough, was polite, was professional....an overall great experience.

Report a concern   May 11, 2016 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Easy to work with, quick, convenient, and great customer service and quality.

Report a concern   May 11, 2016 — Rated 9 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

No chemicals and no smell . You were on time for your appointment and had it finished in a short time .

Report a concern   May 10, 2016 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Driver was very curtious and polite. On time and very professional

Report a concern   May 10, 2016 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Good job done on time.

Report a concern   May 10, 2016 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

friendly, efficient, professional

Report a concern   May 10, 2016 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Chemical free and no crunchy carpet

Report a concern   May 10, 2016 — Rated 6 out of 10 by C.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You are very pricey compared to your adds on Radio so I would half to tell my friends good but very pricey

Report a concern   May 10, 2016 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Thorough, attention to detail, cared about our satisfaction

Report a concern   May 10, 2016 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

I was very impressed by the job that was done and I definitely will be telling people about your company

Report a concern   May 10, 2016 — Rated 9 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Jay was very professional and helpful. The cleaning solution was environmentally friendly.

Report a concern   May 10, 2016 — Rated 10 out of 10 by Jessica Stoker Zerorez Phoenix
What do you like about our products and services?

Very informative technician that could explain everything down to the type of molecules used in the specific solutions and how they react with my type of carpet. I could not be happier with the way my carpet feels there is no crunchy feeling like other companies that use to much soap. I will recommend you to everyone I know!!!

Report a concern   May 10, 2016 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

It's a safe product that is used.

Report a concern   May 10, 2016 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

On time.

Report a concern   May 10, 2016 — Rated 1 out of 10 by T.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have given you a second chance after being disappointed the first time and then you go and disappoint me again. I feel I deserve a refund.
I will NOT recommend you!

Report a concern   May 10, 2016 — Rated 6 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The floors were fine but there were water marks left all over the walls, baseboards and cabinets. You are coming to clean the walls today which is why i am not marking a zero.

Report a concern   May 10, 2016 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

On time, courteous and did a great job. Was amazed at how well the high traffic areas looked.

Report a concern   May 10, 2016 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Great job and prompt service

Report a concern   May 10, 2016 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Fast, affordable with good results!

Report a concern   May 10, 2016 — Rated 1 out of 10 by C.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The gentleman that came out was really nice however the very next day one of the stains which was orange soda came up even worse and even more visible than before. So today May 9, 2016 I decided to use my Kirby stain remover on that same spot which had been previously cleaned by your guy on Saturday, May 7, 2016. I was able to uplift more of the orange soda I will try this again a few more times so I have to say I was very disappointed with your company. I called your company in the first place because Tom Chambers suggested it and so did John Jay and Rich per their commercials on the radio unbeknownst to me it's all talk and this has taught me that just because companies are endorsed by celebrities this does not mean that it's going to be done right. Bummer! I have gone ahead and posted my review on Yelp and I gave you guys 3 stars. I will be very honest I will not use you guys again I have suggested that people not use you guys as well and for $143 it should've been pretty clean and it wasn't. Some of the pictures that I've seen on other yelp reviews the carpets were disgusting compared to mine. mine were practically brand-new and still you guys did not do the job that you guys claim to do. I spoke to my sister the very next day funny thing is she had planned on calling you guys until I showed her the before and after pictures of my carpet and she decided not to use you guys either.


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