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based on 84589 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service, the results and the qualified technicians!
The rooms for your 3 rooms-for-$X promotion has not been an issue in the past, however to qualify a room for the promo, it must be the size of a small bedroom. I'm someone who can afford it, but I will likely go back to my previous since the price 50% lower.
The technician was fantastic and the carpets look great.
Thanks
The work was done in an efficient manner & the rugs were dry after 8 hrs, sufficient walk upon.
Great service, Great product and friendly technician, oh and the sense of humor the company displays.
Nice smell, clean tile and grout.
The techs were nice and took care of my car.
eco friendly
Staff is very friendly and knowledgeable. Carpets look amazing and don't take days to dry
I thought my rug was ruined when I spilled a dish of hot cooked blueberries on my rug. The gentleman who came to clean my rug did a miracle job using your products. My rug was saved.
My wife was extremely pleased with how well the carpets were cleaned. She liked the idea of no residue to attract dirt. She even bought product from the technician to clean our laminate floors. The technician was very friendly and helpful.
The rug and upholstery was very clean after Alex finished and Alex was pleasant and careful to not allow the equipment or hoses to drag over or touch the cabinets, walls and additional furniture. Job well done.
The tech that came in to do our carpets was very professional and respected the house. He did a wonderful job and couldn't be happier with what was done.
I really like that you don't use chemicals since I have an 8month old and a dog. Plus
its a great clean. Our technician was courteous and did an excellent job.
Very professional and did a good, thorough cleaning.
Our Zerorez rep, Brandon, was professional, knowledgeable, and fast! Our pet-soiled carpets look ( and smell ) great! We will definitely be using Zerorez again.
Really like the water I bought. Wasn't sure it would live up to what it was suppose to do but it does. The technician was very good, polite and wasn't pushy. I would recommend the carpet protection if you can afford the extra cost.
The product works and the people are very helpful and friendly
Years ago as a maintenance manager, I had a resident that moved out and used your company, at that time the tech explained what he had done and offer your service, well now that I have purchased a new home ,! It's been a year now since our carpet has had a clean , I mention to my wife I like to try your company, the result was a very well job done, your tech was professional and polite , took careful not to hit the walls hose and when done walked with me and explain what he did and thank me for allowing him to clean my carpets, thank you for your professional services, J. T.
Gentleman servicing did a wonderful detail job.
always consistency of results. Gives good window of time to be available for your service without sitting home and waiting all day.
the person who came out was very courteous and professional, did a great job and didn't take long.
The carpets came as clean as possible. What I didn't like is that I felt there were to many add on prices which would have really jacked the price up and made it out of my budget to afford.
Technician was very friendly and efficient. Like the empowered water because it left no soapy residue behind.
Tech was very knowledgeable on his job
Knowledgeable and friendly tech who was very thorough. He also explained the process and how to protect our carpeting in the future.
show up on time, polite personnel, do what you want them to do, quote before they do it.
I have used you 2 times and will continue to do so even though my husband sells the equipment and chemicals he has been impressed with the results.
The techs were on time and seemed to be knowledgable and proficient. It seemed as though they were thorough, but it did not take long for them to complete the job. Once cleaned and dried, there is no aparent residue and stains seem to have been eliminated - the carpet looks great!
Our carpets turned out amazing and our tech was great! I have no improvements based on the actual carpet cleaning. I was a little underimpressed by the customer service communication. I was given a call 2 days prior and given my 2 hour cleaning window, which was 10a-Noon and promised a phone call 15-30 minutes before tech arrival. The day of the cleaning, our tech arrived unexpectedly at 8:15a. This was about 2 hours before the start of our "window" and we didn't receive a phone call prior to arrival. The tech had us down as 8a-10a and it worked out (after some quick finagling), but there was a lack of correct communciation.

As I advised you by phone,your technician, mr. Andrew Yesul,did an outstanding job on our carpets!!! For your info we have highly recommended Zerorez to our neighbors
Ken Owens