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based on 87356 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Already recommended to three of my coworkers
Best carpet cleaning service I have ever used
Clean, professional, polite staff (with booties) that arrived on time and did a good job.
Like that your products are environmentally friendly and non-toxic for pets and people. Scheduling was easy. Technician was on time, in fact, early. Service was friendly and efficient. You can share my first name and last initial only.
Great personable service without harsh chemicals.
I feel like it was a complete bait and switch routine on the pricing. I've never been more disappointed in a company in my
Life. I work for a large home builder and decided against using one of of our trades to use zero Rez and I'm regretting it!
I've listened to the radio commercial and was all hyped up with high expectations, but the tech was only here for 20 min or less,the carpet just looked soiled and wet, after he left I got out my bissell carpet machine, the water was black, I cleaned it twice, looked a little better, the tech didn't look happy cleaning the carpet, I realize there was high traffic marks, that's why I wanted it professionally cleaned. I've used Staley steamer before, they were even worse, that's why I bought a bissell, I'm just a little disabled, torn right rotator, and arthritis,hopefully I will find a way to clean the carpet better, thank you anyways.
The gentleman that came out was very nice but he did put a chip and a scuff in our wall but I repaired it.
The man who did the service -- Jacob? Can't remember his name - what a gem of a guy and he did an outstanding job!
We had furniture cleaned, it came out great and doesn't have a sticky residue on it
My experience was positive. The tech was early and contacted me prior to service. He was professional and very detailed with the service I received. I will use this service again. Thank you!
Our carpets feel soft after cleaning, I'm assuming since there was no soap used. I do wish the high-traffic area in our master bedroom looked better, but I'm not sure that the cleaning could have done more.
everything
no residue. great technicians who don't pressure you to buy additional services.
Did a great job cleaning and communicating.
BUT I signed up for this appointment at the Home show and they said I would receive a mop-ish thing, and a big container of cleaning liquid. I did not get either of those things..
everything
clean, neat, odor free. Service was excellent and fast.
Very professional and polite. I wasn't happy with the tile cleaning and they resent Travis who is wonderful. He put in a hard couple hours and getting it to look great. Travis is amazing and you can tell he truly cares about his work.
They are always professional, courteous, and do a great job
I like the "no chemical" smell. Kevin was great! Fast and efficient and friendly.
Both techs were professional and asked me to look at their work in progress to make sure I was ok with the quality. They were very concerned about ensuring they met my expectations.
The service is truly outstanding! The Tech was right on time,friendly,professional in every way. He was finished quickly,with great attention to detail. As,before,I will continue to recommend Zerorez to everyone!
Andrew gave excellent service
Was there twice and the first time carpet not cleaned at all, second time the carpet was soak and wet and hard to the touch
thorough
Once the carpet dried, we could see areas where carpet didn't come clean. Maybe it was just too dirty or ground in. Didn't notice it before technician left.
The guy that did our carpets was very nice and fast! The carpets turned out great!
Everything!
Environmentally friendly, kid/let friendly

Kyle, was very professional and did an excellent job!