Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 19, 2016 — Rated 10 out of 10 by R.V.H. Zerorez Phoenix
What do you like about our products and services?

On time. Friendly and efficient. Results were very good.

Report a concern   July 19, 2016 — Rated 10 out of 10 by W.M. Zerorez Phoenix
What do you like about our products and services?

no chemecal! no smell

Report a concern   July 19, 2016 — Rated 10 out of 10 by Jay Doak Zerorez Phoenix
What do you like about our products and services?

Showed up on time. Did a great job. Only took about an hour. Polite and professional.

Report a concern   July 19, 2016 — Rated 9 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Work was quick and well done. Tech was friendly and on time

Report a concern   July 19, 2016 — Rated 10 out of 10 by Christina Dailey Zerorez Phoenix
What do you like about our products and services?

Tech we Very professional, Polite, Well spoken and clean. He explained everything fully and gave us options.

Report a concern   July 19, 2016 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals and great service

Report a concern   July 19, 2016 — Rated 10 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

The technicians have always been very helpful and knowledgeable. They are courteous and professional. I like that the products leave no residue.

Report a concern   July 19, 2016 — Rated 2 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech, Alex was professional, friendly, and on time, and my carpet was really dirty and had pet stains. There are a few places on the carpet that the Zerorez cleaning seemed to help, but I just don't think your product works very well. I rented a carpet cleaner from Lowe's and went over the stains and dark wear areas left on the carpet after the zerorez treatment. My "dirty" water was almost black with lots and lots of dirt. I have a hard time believing there should have been dirt left in the carpet after a professional carpet cleaning! I feel like the money I spent on zerorez was mostly wasted.

Report a concern   July 19, 2016 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

There were no messy water residue.

Report a concern   July 18, 2016 — Rated 9 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

The technician was on time, polite, and neatly attired. The service was excellent and the carpets look 100 percent better. Everything was explained thoroughly.

Report a concern   July 18, 2016 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

product is great and services is outstanding

Report a concern   July 18, 2016 — Rated 10 out of 10 by John Gillan Zerorez Phoenix
What do you like about our products and services?

The tech was excellent, very thorough and conscientious. He showed a passion for your company and your products. I would refer him immediately.

Report a concern   July 18, 2016 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

Prompt,very pleasent service man and excellent cleaning job.

Report a concern   July 18, 2016 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

The service was exceptional and the finished result was exactly what I was looking for.

Report a concern   July 18, 2016 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Renee at your office was extremely helpful with my carpet situation and I will be calling back in the future for carpet cleaning.

Report a concern   July 18, 2016 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Great results! No chemicals!

Report a concern   July 18, 2016 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez a few times now and every time their quality of work comes out amazing.

Report a concern   July 18, 2016 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The service was quick and efficient. I was very pleased to see the results and look forward to using your services again in the future. My technician was polite, professional, and I greatly appreciate their knowledge. Thank you so much!

Report a concern   July 18, 2016 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Saturday Service. Very friendly associate. Good communication.

Report a concern   July 18, 2016 — Rated 10 out of 10 by J.Q. Zerorez Phoenix
What do you like about our products and services?

service delivered as advertised. No complaints, was on time and did the work quickly and neatly.

Report a concern   July 18, 2016 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

The techs are all very professional and my carpets always look and feel great.

Report a concern   July 18, 2016 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

There is no odor. It did take longer to dry this time. But no problem.

Report a concern   July 18, 2016 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Great result
Great pricing
Friendly staff

Report a concern   July 18, 2016 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

organized appointment setting. Good prep info given.

Report a concern   July 18, 2016 — Rated 10 out of 10 by Matt Schonaerts Zerorez Phoenix
What do you like about our products and services?

Good product. Travis the tech was super. Very detailed and hard working.

Report a concern   July 18, 2016 — Rated 9 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Excellent service. Very pleased

Report a concern   July 18, 2016 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Your service technician was very helpful and very friendly and did a great job. No doubt I would recommend your services to my friends and family.

Report a concern   July 18, 2016 — Rated 10 out of 10 by B.J.S. Zerorez Phoenix
What do you like about our products and services?

The cost and finished product are what it boils down to for me. I also have sensitivity to chemicals and fragrance. I don't have any issues when you visit my home.

Report a concern   July 17, 2016 — Rated 8 out of 10 by M.D. Zerorez Phoenix
What could we do to improve?

I like the job that you do, not crazy about the up selling and the prices of the up selling

Report a concern   July 17, 2016 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly and throughly explained the process. He did a great job!


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