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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well done. Carpets are very clean. Tile grout is very clean.
Great, clean, respectful technicians. On time and did a great job explaining what was happening, and checking that th e troub;le spots were cleaned and spot free,\.
Thorough job. No high pressure sales tactics.
great customer service
I liked how clean my carpet felt. I felt the tech was very thorough.
Safe for people and pets.
The tech that was sent to my house, I was told would tell us if we needed further treatment or pet treatment or anything special and he never even talked to us. Carpets still aren't in great shape.. Just very unhappy, many people refereed me to zeroerez and I hoped for a great experience and got one that was not so welcoming
Great service. Soft, clean carpets. Sam my technician was knowledgable and very good in my home. The best zeroez employee in my home yet
It is very clean and no smell.
How great the tech Arron who cleaneed my carpets used a scrubbing machine to clean,with first, then the extracting machine...he is the only one who has ever brought this machine out to clean the hi traffic areas...this was the best service I have ever had from zerorez. ..I wish the other techs wouldn't have stated that the h I gh traffic areas were worn out and that is why the carpets still looked dirty. When that was the not true. My carpets look brand new!
Carpets look great and were not crunchy feeling like other companies. Service tech was on time and did a great job
Just how clean the carpets were
I bought the water for cleaning around my house. I have already started using it and love it! I will replace a lot of my cleaning products. The carpets that were cleaned look amazing! All of the stains are gone. The technician was extremely helpful and friendly. He did a great job!
I love NPS... ;) But you did do a good job also.
Quick an couterous
Fast great service and the carpet I thought was dead cleaned up amazingly. I will be using this company again.
I had my couch cleaned and it looks like new. Luis was friendly, fast and professional.
The cleaner seemed to be very knowledgable and helpful
Always professional and work is always above satisfactory.
No chemicals
Work done as promised and at high quality!
the carpets came very clean, better than I expected
Travis did an excellent job in cleaning our carpet. He was also well informed and curtious. We will definitely call u again when we need your service and highly recommend you. Thank you!
Like the fresh smell and feel of the carpet. Was a little bummed that a couple stains didn't come out bet it is better. Tech was pleasant to have in our home.
Great service and results.
Carpet cleaning is beautiful. The tile cleaning did a great job on the grout but did get all the ground in dirt off the tile. I had to redo my bathroom floor with my steam cleaner to get the spots out. Also I was surprised to see the spray used before cleaning the tile. I didn't think you used chemicals. I would not do tile cleaning again but I would do carpet.
Just to let you kmow the technician was very nice.
Technician did a very good job and completed the job quickly.
the technician was extremely professional (Jake) and insured that everything was done to our satisfaction
I love your company, the staff is awesome . I can't remember the name of the gentleman who came and cleaned our carpets this past weekend but he was very nice. Keep up the great work.