Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87355 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 12, 2016 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

The carpet feels very soft after the cleaning; not hard & crunchy. There were a couple of areas that were still a bit 'grey', but I feel they are cleaned.

Andrew was very professional and explained everything while he was working. Very nice young man.

Report a concern   November 12, 2016 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

service was very good, very good job

Report a concern   November 12, 2016 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals! The carpet feels like I put it in a load of laundry! It feels fresh and clean everytime!

Report a concern   November 12, 2016 — Rated 10 out of 10 by Ellen Jacks Zerorez Phoenix
What do you like about our products and services?

You sent me a sr tech per my request which means you listen

Report a concern   November 12, 2016 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

On Time, No surprises, Great service tec..

Report a concern   November 12, 2016 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The solution you used got the carpets clean beyond my expectations.

Report a concern   November 12, 2016 — Rated 10 out of 10 by Jesse Henderson Zerorez Phoenix
What do you like about our products and services?

Nice

Report a concern   November 12, 2016 — Rated 0 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet was clean but technician didn't move box that was on the carpet only clean around. Tile floor looked as bad as before cleaning. Even grout was not clean. Maybe for carpet I will use you but next time watch closely when they clean but for Flores I will get another company. You clean in my business and I was happy this is why I ask you to do my house. Maybe this technician was t as good

Report a concern   November 12, 2016 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Joseph was very prompt, professional, and full explained what he would be doing to our area rugs. And our rugs looked great!!

Report a concern   November 12, 2016 — Rated 9 out of 10 by Sara Anderson Zerorez Phoenix
What do you like about our products and services?

On time and friendly service

Report a concern   November 12, 2016 — Rated 10 out of 10 by Carlos Weekly Zerorez Phoenix
What do you like about our products and services?

Friendly and effective team!
Willing to go that extra mile to honor commitment to client!

Report a concern   November 11, 2016 — Rated 10 out of 10 by Louise Daggs Zerorez Phoenix
What do you like about our products and services?

Job was completed professionally with consideration of my particular needs

Report a concern   November 11, 2016 — Rated 10 out of 10 by Monique Keith Zerorez Phoenix
What do you like about our products and services?

The technician you sent out was very helpful and nice and the product for general cleaning that you guy sell is amazing .

Report a concern   November 11, 2016 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

this is the 2nd time we have used you. we are very pleased.

Report a concern   November 11, 2016 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

For service Joshua did a great job. He's friendly and knowledgeable about the product. Carpets looked great.

Report a concern   November 11, 2016 — Rated 10 out of 10 by M.Z. Zerorez Phoenix
What do you like about our products and services?

How clean and quickly the floor drys

Report a concern   November 11, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals and always friendly technicians

Report a concern   November 11, 2016 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Service technician was polite and polished - unobtrusive and upfront. Great experience.

Report a concern   November 11, 2016 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

good job

Report a concern   November 11, 2016 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Quickness and thourouness of work. Carpets looked great

Report a concern   November 11, 2016 — Rated 10 out of 10 by Carol Dixon Zerorez Phoenix
What do you like about our products and services?

Clean carpets, no odor, stays clean for about 6 months!! Also I think Zerorez has extended the life of my carpet.

Report a concern   November 11, 2016 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

Reasonable price. Love that the tile got so clean and the tech was so nice. No mess in my house either!!

Report a concern   November 11, 2016 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

I like the idea of not having soap or detergent left on the carpet. The carpet dries quickly. I agreed to have the carpet scotch guarded to avoid being soiled too quickly because the areas I had cleaned was high traction only.

Report a concern   November 11, 2016 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

Carpet came out extremely clean. Technician was on time and professional.

Report a concern   November 11, 2016 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

My carpets came out very clean and that hasn't always been the results when I've had the carpets cleaned in the past.

Report a concern   November 11, 2016 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Dustin was an excellent tech he came in and did a very great job on our carpets and we were blown away. We could not believe how clean our carpets got we were truly amazed at your service and product! We have use other well know carpets cleaners and they did not live up to your standards! We will tell everyone we know about Zerorez and will call on you services again and again! Thanks for a excellent job!

Report a concern   November 11, 2016 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Tech did a thorough job. Carpet feels soft and clear afterwards

Report a concern   November 11, 2016 — Rated 5 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The rooms smelled badly for 5 days (worse than before the service)

Report a concern   November 10, 2016 — Rated 10 out of 10 by W.K. Zerorez Phoenix
What do you like about our products and services?

The carpet has never smelled so good since we moved into our rental 6 years ago.

Report a concern   November 10, 2016 — Rated 7 out of 10 by C.L. Zerorez Phoenix
What could we do to improve?

The smell from the two small bedrooms was pretty gnarly. We had to purchase a carpet deodorizer to help get rid of the smell. Maybe provide small bottle of deodorizer after cleaning?


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