What our clients think of us!

The process was quick and effective. The carpet looks great.

Carpet was left very wet. When it finally dried 12 hours later I noticed the carpet is crunchy. Since Zerorez doesn't use soaps or chemicals I'm assuming this was dirty water left in the carpet. In the tiled kitchen and dining room the tile in front of the kitchen sink is still dirty. The tile under my dining room table was not cleaned or sealed. There was a small puddle of dirty water left on the tile next to the baseboard. The Tech arrived at 12:21 pm and was gone by 1:30pm. I don't feel this was sufficient time to complete the job properly. I called the office on Saturday (the day of service) to report the issues in the kitchen,dining room & very wet carpet. However I didn't realize the carpet was crunchy until it fully dried. I called the office again on Sunday left a message and never received a call back.

You are more expensive and I didn't see a result different than your competitors. It also took 14 hours for the carpet to dry before I could put my furniture back in.

Scheduling was convenient, and service rep was polite and did a good job. Price was somewhat competitive.

Your technician was on time and very responsive. Your prices are reasonable and the service is great

The service technician

Aaron was on time and did a great job!!! Glad that it didn't have chemicals and only cleaned with water.

Very professional, easy to schedule online, confirmation call two days before, and the carpets look good as they possibly can.

Spots in living room called saturday was put on hold for awbile then diconnected. Called back and got office closed message. Thought the person should have finished with me before closing.

Done well and fast but not to fast.

Our tech was amazing! He was very professional, friendly, and gave great service! I was super impressed when he swept my side walk because there were a few rocks the hose pushed on it! I would highly recommend this company to anyone and have already told a few people who are looking to get their carpets cleaned!

I truly dislike all the extra fees for everything. When I pay $225 for a carpet cleaning I would expect it to be completely cleaned...spot cleaning included, heavy traffic areas given extra attention.

Great service and excellent workmanship

please do not give my number to anyone. please do not call me for solicitation purposes. I will call you when I would like additional cleaning.

No receipt received via email from charge to Visa on 11/4. I need it as backup. Please email asap to Email address removed Thank you.

Aaron did a excellent job on our carpet, and he was very nice. A asset to your company.

The carpet in my new house looked like it was from the 1980's when the house was built, I would venture to say that the carpet probably wasn't cleaned since the 1980's as well. A mostly white carpet was mostly gray by the time I bought the house. While I do plan redoing my floors completely in the future, I had to get the carpets cleaned at the very least. I heard of Zerorez on the radio and figured I would give them a chance. The person I made the appointment with was very kind and honest. Rather than set me up with several different products he explained in great detail the different products I might end up using do to the severity of the soiled carpet as well as having pets, one of which is a new puppy, (we all know how that goes) The gentleman on the phone quoted me the highest price and told me that the cleaner would assess the damage when he came to my home. He did, and he recommended only the regular cleaning and a pet treatment in only one room. He was fast and very professional and while I didn't expect perfection due to the years of damage, I did get perfection. He was able to get stains out that I had tried to get out myself with so much elbow grease as well as one of those rental carpet cleaners. I still plan on redoing my floors, but I must say, my carpet looks as if it was brand new. Having a small child and 3 dogs and a cat, knowing that my carpet was cleaned without chemicals was a plus, having my carpets cleaned better than if it had been cleaned with chemicals was even a bigger plus.

Friendly staff and quality work.

the tech was friendly and the carpet looks good and feel great

Contact with the time frame that the technician will arrive is very helpful.

The carpets look brand new and the cleaning technician was very professional and nice.

Friendly and professional staff, definitely will be a repeat customer and my carpets and chairs I had cleaned came out great!

LOVE THEM!. Carpet(30 years old) looks awesome. Tile floors (Texas Crushed Sea Shells) are beautiful. Kevin was absolutely wonderful. He took his time. Got every nook and corner. He was on time. No forced upselling. Price was as quoted. YOU'RE AWESOME!

The knowledge and professionalism of the technician helped us to decide on the level and the amount of cleaning our carpets needed given the age, use and the number of cats we have in the house. After a few days we feel the end product promised, clean usable carpeting, was achieved. Thanks Zerorez. We'll be calling again in the future. Bruce Krell, DPM

The Courtesy of the Serviceman and the time he too to explain what he was going to do. Also his concern and care not todaamage anything like corners etc. Upon completion of the job, he went over each room to be sure I was pleased,he truly represents you company well.

Technician was very nice but was on his cell phone while cleaning carpets. Service was overpriced for how clean the carpets already were (no stains, no high traffic areas, like new carpet). Technician's shoe prints left all over tile from water and dust he brought in (we do not wear shoes inside).

Scheduling procedures policy is great

eco friendly, great service.

Your employee was excellent. The only question I have: Is it normal for the carpet to feel a little "crunchy" When it is dry?

I vacuumed this morning before replacing furniture and it still seems a little that way. Thank you.

Technician knowledgeable and friend.