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based on 87355 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything went perfect. I will be calling again
My technician Robert was wonderful and would request him every time. He was very polite and professional. He explained everything and answered all my questions.
Other companies cleaning carpets where booties over street shoes. It was weird getting carpets cleaned by someonevwearingvstreet shoes in and out of the house. Plus the carpet was soaking wet. I saw the 4 to 8 hour timeline but after 10 hours withbfams running and doors open it gets a bit ridiculous
Timeliness, manner, care of my home, clearly explaining additional protections & costs, no crunchy chemical residue, thorough job
The technician was very courteous and did an excellent job.
My technician was great! He took his time, explained everything and did a great job! I'll definitely request him next time.
The Zerorez representative was very organized and a very thorough worker!
That no chemicals are used. The carpet dried quickly. The technician was very friendly and efficient. He asked if I had any questions and worked extra on a couple of stubborn spots.
Great service. Results were outstanding. Technition was fantastic.
Very friendly and fast. The results are amazing.
No chemicals , safe for me dog
The Service Technitions are very professionsal and honest.
Good service people and safe cleaning solution.
No soapy mess like most carpet cleaners, dries fast and my carpet looks like new. And the service is impeccable. I always use Zerorez!!
It was easy to schedule and technician was timely and very friendly.
Carpets look very good.
No chemicals
There doesn't feel like a soapy residue after the carpets are cleaned.
I liked the service technician. I liked the fact that the carpet did not make a crunch sound
when walked on after it dried. I was a little disappointed about a small area in a traffic zone that does not seem really clean after it dried.
I like them
Environmentally friendly
The service we had was excellent. The young man was so polite and explained what he was going to do. You will be here again.
Great customer service.
Consistent great service.
Your people do a good job.
No soap and it dries fast.
I had grease stains from some unknown source and I was dubious as to weather just water would do the trick, It didn't. It did lighten them a lot however and maybe further use of the liquid solution will keep them under control. I am also finding that my carpet feels rough under foot. ? ? But I am satisfied and happy to see a brighter carpet.
The techs are knowledgable and professional and clean looking so it doesn't feel like a dirty person is in your house cleaning.
Great service and people. Carpets look great
Very knowledgeable technician and wonderful product/service.
No residue.
No chemicals.