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based on 87355 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Environmentally friendly, the technician was friendly and neat.
Guys we're on time and made the carpeting look brand new!
Kyle did an amazing job. My carpet looks brand new. It dries really fast and stays clean for months.
The technician was excellent.
The tech was very knowledgeable and trustworthy (which is important to me when allowing someone into my home) I just wish the carpet could have been cleaner at the base boards.
Professional, called ahead and called when job was completed.
I found your technician to be rude and thoughtless. He parked in one of our neighbor's spaces at our condo and I had to ask him twice to move. I had specifically left both of our parking spaces in front of our condo available for him to use and he parked next door. He was rude about my carpets. I was aware they were dirty, that is why I contacted you. Then even after I explained that I am just a renter moving out and trying to get the carpets cleaned, he kept trying to push upgrades on me.
The finished work left us with the cleanest and smoothest carpet we have experienced in the aftermath of your service. The technician routinely asked us if there was any area that did not meet our complete satisfaction. Brian was the consumate, caring ZEROREZ "ambassador." This is the first time we have hired ZEROREZ. We will absolutely be repeat patrons!
Love having you clean my carpets. Your team is always professional and productive
Great service! Friendly cleaner!
Well trained and professional staff
Knowledgeable techs and great results. The carpet was cleaner than I thought possible.
Leaves no residue from products used in the cleaning process. Hopefully my carpet will look as it does now for a long period of time. If it does not I won't be likely to recommend it.
Very straight forward with services and products. Robert my technician, he was very professional and knowledgeable.
Great service ! Tech was very friendly and knowledgeable our tile and carpet look great!!!
Thanks for the Awesome job. We will definitely call you again!
Steve & Arlene Weisheipl
Carpet cleaned up nice and the service man was very knowledgeable, polite and did a great job cleaning the carpet. We had two houses done and although one because of wear did not clean up as well as the other one it was NOT because the service tech did not give it his ALL because he certainly did and we are well satisfied.
Your technician, Brian, was the best of two or three we have had in the past. He was a hard worker, personable, and customer-oriented. We were very pleased with his work. We have used your cleaning fluid for a variety of clean-up jobs. Great product!
drawn more water out of the carpet.
Everything!
No chemicals, Frys fast and the technicians are excellent
More $$ and not really any better them Stanley Steemer. They do closets for free. I did like the fact that it dried faster.
Carpets were cleaned very well, technician was friendly and more than willing to retouch an area.
A month ago we dropped off an area rug that had dog urine on it. Your company tested it and said it could be thoroughly cleaned with some kind of enzymes. We authorized a $480.00 cleaning based on the representation that your company would clean it and leave it odorless. We paid the $480.00 and took it home yesterday, unrolled it and left it in a vacant room overnight. We noticed immediately that it smellled much worse all over. The smell in the room this morning was terrible
To be fair, we call ped and returned the rug this morning. If your company can make it right, that will be great. If not, we expect a full refund. Our very expensive rug is now worth nothing to us.
Fantastic-all the way
I like the fact that you use strong acidic water. We have a personal kangen water machine. It makes a difference in our life. Drinking 9.0 water etc.
Mandy was great, very informative, friendly, and professional. I'd definitely recommend you again, my carpets, though old and worn, look 100% better.
Thank you
Bryan McGann
Your technicians are so professional, prompt, and knowledgable.
My carpet always looks and feels clean and new again! A big thank you to our technician Billy for a job well done. (:
Price and great scheduling. Tech was also able to clean an area rug which I hadn't scheduled.
The techNick and arrived at the proper time and was courteous and answered my questions fully and politely. Aaron (our tech) was careful with our home and did a great job. Cleaned up thoroughly before leaving a new entry over proper care for drying and replacing furniture with me.