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based on 87352 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very prompt. I also appreciated the fair and honest pricing.
Your technician was great. He was very polite and spoke highly of your company however I was really expecting cleaner carpet. I honestly don't see the dufferance between the zerorez and stanley steemer who was quite a bit less expensive. I heard alot of radio commercials and decided to give you a try. I can't say anything bad about how I was treated or that I was misled, just that there are still visable areas that didn't get cleaned.
Respectfully, Name removed
I have respiratory issues and am sensitive to smells so I like that no harsh chemicals are used and have no lingering fragrance.
YOUR PRODUCTS CLEAN AND PROTECT MY CARPET. THE DRYING TIME IS AMAZING. YOUR TECNITIONS ARE FRIENDLY AND HAD ME CHECK THE AREAS FOR SPOTS THAT REMAINED (THERE WEREN'T ANY)best job ever.
I do have a suggestion that would help people, over 70, like me. Removing small piece of furniture like small tables and chairs. I would be willing to pat extra for this service.
Always great customer service and technicians who care about their customers
The service man was extremly informily helpful in making decisions. Workmanship was done profecionly.
Everything
After having carpet and tile cleaned and seaed to the tune of $682 I was questioning the grayish spots on areas of tile after cleaning. Tech cleaned some and then said something was going on from the groat and I should purchase a bottle of special water to take care of the rest. Thought that was odd since I just handed him a check that paid for grout cleaning. Now I have to have you back to fix areas that weren't cleaned thoroughly. I have to be at home for your tech to show and had to talk scheduler into have it done before thanksgiving even though I made original appointment over 2 weeks ago.
No chemicals
Good people, good product.
I liked that you don't use chemical to clean the carpet. The technician that came to my house was absolutely great. Extremely knowledgeable. Very professional, and on time.very happy with his service.
On Time, On Budget, Good work
Ease of scheduling, great customer service, cute technician.
Good tec! Did a nice job!
Well done and Jeff Klaus is a really hard worker
Floors looked beautiful when done! The technician, Able, was very kind and polite!
No chemicals are used. Your techs are thoughtful, hardworking and conscientious. There is no "hard sell" once the tech is in your home.
Products are effective; service is excellent
Friendly and professional
On time and very thorough. Products work without chemical residue
Gets the carpet clean!
Everything: Worked with my schedule, fast service, efficient, friendly and my carpets are CLEAN!
Zerorez has cleaning smelling, and environmentally friendly products.
Drys quickly looks great
Drying time is minimal, like that there's no detergent,
~*No harsh chemical cleaner smell
~*shared some helpful tips on maintaining that Zerorez freshness
*~ Great Customer Service
Service rep did a nice job.
It was a huge charge, and the carpet still has quite a smell. I asked the worker before hand if we paid an extra $120 for the pet treatment, would it make a difference. He said it would. Maybe it made a small difference, but I am trying to come to terms that spending $320 for stairs, hallway and one room was worth it. Maybe I should have just put that money towards new carpet.
The reports we heard from radio plugs made it sound like it would work. Also the carpet was wet for the entire night and into the next morning. I am just not sure the extra money we paid to Zero Rez was worth it, and so I am not sure if I would recommend this service or if I would ever do it again.
We have used Zerorez for several years. Services have been available at our schedule.

The ares that zero rez cleaned, came out extremely clean. Everything looks great!