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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The. Story looks beautiful; the technician, Scott, was punctual and very hardworking. I have used your company before and will again. I will also the commend to my friends. Thank you
My technician was very personable and amazingly nice. I'd go with Zerorez again if he was the technician no doubt!
Loved our guy who cleaned the carpets...patient and worked so hard on the family room which now looks fantastic.
great tech.., very professional, also, cleaning was excellent.., cost is high however
Technician was nice and friendly and my carpet looks amazing! I didn't think all the stains would come out!
Everything!!!!!!
TECH, JAMES, WAS VERY PROFESSIONAL, FRIENDLY, AND ANSWER ALL MY QUESTIONS THAT I HAD. JAMES DID A GREAT JOB ON GETTING A DOZEN OR SO SPOTS IN ONE BEDROOM OUT IN A RENTAL PROPERTY THAT HAD A DOG. THE CARPET LOOKS GREAT. I WILL BE HAVING ZEROREZ COME TO CLEAN OUR RESIDENCES AND ASKING FOR JAMES.
THANKS
Have longer hoses to accommodate longer buildings. We had set up a cleaning and you were only able to do the front offices.
I just didn't find that your process works any better than traditional carpet cleaning, and it is more expensive than the carpet services I have previously used.
Best results from carpet cleaning. Zeroez can can get any stain out.
The chemical smell and "stiff" carpet aftermath is not there with Zerorez - thanks.
Kay S. (OK to use only this part of my name!)
awesome clean feeling carpet! no chemical smell, just clean, soft carpet. Feels brand new! thank you :-)
Everything
Robert Holt did a great job, was on time, informative and the tile floor is clean.
Thanks
My carpets look great, and there was no citrus smell after. My husband gets headaches from other companies. Thank you
The guys were great, very informative
Great customer service, reasonably priced, and very detailed, thorough work.
Professional
Not so sure about the different b/w other company except you cost more.
The technician Robert Hill came to my home he was ahead of schedule which is a wonderful thing, I found him to be very informative and I was happy to have him do more then I had originally planned. He was very thorough and explained the process to me in detail. I will definitely call zero rez to come back and do my other two wool area rugs soon.
The reps were knowledgeable and friendly
Professional, courteous, organized and prompt service. The technician took the time to explain his actions and reason for his action. I was comfortable with his advice and how he resolved my problems. Great job.
Scott was very friendly, knowledgable and professional. We hired Zerorez to clean a rental unit we own. The job consisted of cleaning the carpet in 2 bedrooms, a hallway, a staircase and cleaning tile flooring in 2 bathrooms. My expectations were that the carpet would be cleaned as best as anyone could and that I would then replace it in one year. Scott and Zerorez exceeded my expectations. Not only were the worst spots removed but the carpet looks new and will last a few more years with a few more renters. The tile floors look great as well. I also bought the amazing cleaning product for myself. I am definitely going to hire Scott and Zerorez again. Best carpet cleaning experience ever. Thank you!
M.S. Paradise Valley, AZ
good customer service, friendly, respectful, do what you say you are going to do
Hayden was a great agent for zerorez. Suggest the hose be hosed before it get pulled through a home. However it was raining at his last job
This is just our first day after our first visit with your company. From what we saw yesterday, this may be the answer I (we) are looking for. I love the fact that we aren't suppose to have any soap residue. The young gentleman who serviced us seemed to know his job very well. I would like to live with the cleaning for a week or two before you use our name. I think you understand our position. Thank you.
Technician arrived on time, and was very professional. Our carpets look brand new again!
Product, communication and service are so much different than the industry "norm"
Very refreshing. I'm a big fan and a customer for life! Name removed
left stains
The technician was on time, professional, polite, courteous and did an amazing job. The floors looked fantastic afterward and we are so happy that we had our grout sealed on our new home before our pets were able to ruin it. Considering the size of the rooms that were treated, the price was very fair.