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based on 84646 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The gentleman who cleaned our rugs was efficient, informative and courteous. Pleased with results.
Cleaner and more healthy cleaning process for my area rugs, and the rates are reasonable. Also impressed by the young man, Sam, who provided the service--did a great job, very polite and courtesy, and worked quickly and efficiently! Appreciate receiving a reminder every 6 months and have signed up for the next visit. Thank you!
I thought I had 3 rooms included for cleaning with the promotion, the guy arrived and I learned my master counted as 2 rooms so one less room was cleaned that I’d prepped to have done. After all that, my carpets are still stained and didn’t appear or feel cleaner than before.
Staff is knowledgeable and professional. Easy scheduling and flexible. I’m happy with the quality of the work.
I was fairly disappointed that the light stains in my grout could not be completely removed.
They always do an excellent job!
Very professional
Read my review
Like the cleaning without a lot of chemicals and it dries so fast!
I wanted to share my feedback regarding the recent carpet cleaning service I received. I was really impressed with how well my carpet turned out, especially after spilling something as stubborn as Hot Cheeto dust on my new beige carpet.
The two technicians who came to my home were incredibly friendly and instantly put me at ease when seeing my disaster. They took the time to explain the cleaning process and even gave me helpful tips on maintaining my carpets in the future. Their professionalism and the quality of the work really stood out.
Thank you for the great service!
Stephanie Naranjo
On time. Very professional. Great job cleaning the carpets. Sends updates about the appointment.
Already replied.
The gentleman was fast and did a good job. My carpets look much better than the last time I had them done by another company.
Although all the stains did not come up there was improvement....the gentleman that completed are service was kind, efficient and explained everything and how long he would take. He was great! So sorry I forgot his name!
Had tour service several times always vert good abd especially the guys that do the work every time
Very professional tech and efficient. Explained things extremely well.
your service people are great
No harsh chemicals!
I like how clean the work is and how long it last!! The staff is friendly and professional!!
Speed of scheduling, professional agent, fair pricing
The service was great, fast and clean. My carpets were dry with in 6 hours.
awesome service. the guy who came out was super friendly and did an amazing job!
I was called by the tech to see if he could come early. I was busy with my one year-old and didn’t get the call but did call back within 15 to 20 minutes when I saw the missed call. I talked to the tech and he said he could be at my house in 10 minutes and verified that it was still OK to come early. I said yes. 10 minutes later, he wasn’t here. 20 minutes later he wasn’t here. I assumed maybe he had to stop for gas or something, but ultimately ended up calling him. I was told that his schedule was rearranged and now he wouldn’t be at my house until 1130. It would’ve been nice to get a phone call, explaining the change especially when I just spoke with him. Every subsequent time of arrival he gave me was inaccurate. I understand there is a time window for a reason, but when someone says they will be here within a certain amount of time I expect that. He ended up being very nice and sounded like he had a busy day. Ultimately communication could’ve been better.
I recommended Zerorez to my sister in Santa Ana and my BST freind in Aurora Co They are the BEST onl uses water so safe for pets
The tech that cleaned our carpets was excellent. Everything was explained to us. He was efficient and quick. A great job overall. Very satisfied.
Love Zerorez
Our carpet was cleaned the best it’s ever been cleaned. Joshua did a super, great job.
It was quick and thorough. And the technician was very pleasant.
Very clean and not any crunchy carpets.
My carpet is always clean and fresh after a cleaning. They are reliable and take extra care to make sure the customer is happy.