Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87799 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2017 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Very prompt, fast and friendly

Report a concern   May 10, 2017 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, friendly staff, and great outcome.

Report a concern   May 10, 2017 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

good service, very good work, good personnel dependible

Report a concern   May 10, 2017 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Genuine concern for customer's needs and technician worked tirelessly to achieve optimum results! Friendly and professional

Report a concern   May 10, 2017 — Rated 8 out of 10 by K.D. Zerorez Phoenix
What could we do to improve?

Scheduling / Communication before service

Report a concern   May 10, 2017 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

It was extremely easy to make an appointment in the time frame I requested. Also, your employees were very kind and professional. We were very pleased with the cleaning as well.

Report a concern   May 10, 2017 — Rated 10 out of 10 by Pat McKinney Zerorez Phoenix
What do you like about our products and services?

The tech was very prompt, did the job well, informed me as to what he would do. I do have some of the energized water that I use around the house, which works well, and have been using it for years.

Report a concern   May 10, 2017 — Rated 10 out of 10 by Maren Mascarelli Zerorez Phoenix
What do you like about our products and services?

The FRIENDLIEST staff: from the first phone call to the confirm to the specialist to the follow up. sweet, warm and caring!

Report a concern   May 10, 2017 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Friendly service and a good job.

Report a concern   May 10, 2017 — Rated 7 out of 10 by K.S. Zerorez Phoenix
What could we do to improve?

The less used areas cleaned up very nicely. However, the main living area did not come out as clean as expected and the furniture foot marks still remained. The service was very friendly and professional. I have since vacuumed the areas that were cleaned and it vacuumed very nicely.

Report a concern   May 10, 2017 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Technician was on time, very polite and professional. Did a great job.

Report a concern   May 10, 2017 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

The technician is professional and courteous and always does a great job. We specifically requested John because of how thorough he was the last time he came.

Report a concern   May 10, 2017 — Rated 1 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Service was very good but you never sent a reciept for payment Submit theb ry feedback again

D R Last name removed

Report a concern   May 10, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly service with knowledgeable employees. Professional and did a great job.

Report a concern   May 10, 2017 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

Skylar was very good worker and polite I will ask for him again

Report a concern   May 10, 2017 — Rated 8 out of 10 by L.L. Zerorez Phoenix
What could we do to improve?

Do not schedule a brand new employee for a late afternoon appointment for a new customer. Be sure the employee informs the customer of their plan to move a large piece of furniture before doing so. Because that didn't happen I know longer have matching lamps in my living room.

Report a concern   May 9, 2017 — Rated 10 out of 10 by V.W. Zerorez Phoenix
What do you like about our products and services?

No chemicals are used in the carpet cleaning.

Report a concern   May 9, 2017 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Thoroughness of the cleaning, Courtesy of Reps, Post cleaning instructions. All of my questions were answered...

Report a concern   May 9, 2017 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   May 9, 2017 — Rated 10 out of 10 by Lynda Waas Zerorez Phoenix
What do you like about our products and services?

Our tech was great. And very knowledgeable.

Report a concern   May 9, 2017 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

My carpets look great! My tech was knowledgeable and personable;very professional.

Report a concern   May 9, 2017 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

No chemicals. Arrived on time.

Report a concern   May 9, 2017 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

We are pleased with the result of your services and the

Report a concern   May 9, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Great service and great tech!

Report a concern   May 9, 2017 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

It dried quickly with no weird smells! The guy who came was polite and clean himself.

Report a concern   May 9, 2017 — Rated 10 out of 10 by David Van dyke Zerorez Phoenix
What do you like about our products and services?

Personable and efficient people

Report a concern   May 9, 2017 — Rated 8 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

The representative that came was polite and professional but smelled very strongly of cigarette smoke. We were concerned the smell may linger in our home. He did his best and two of our three bedrooms looked okay. The third bedroom didn't look very well, but may have been cheap carpet and not possible to clean completely. But, he did the right thing and only charged us for the two rooms and none of us, including him, were satisfied with the third room. It did take a very long time after he was done and tried to treat it again before he finished. Most of the time he was trying to discuss the situation with a manager on the phone.

Report a concern   May 9, 2017 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Environmental Friendly - no chemicals. Floors look so bright and clean afterwards.

Report a concern   May 9, 2017 — Rated 9 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

I like that there wasn't a lot of hard selling. Some of the other companies push me to hard to spend more money when I just want them to clean what I originally asked for.

Report a concern   May 9, 2017 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service


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