Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87799 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 12, 2017 — Rated 10 out of 10 by Greg Castle Zerorez Phoenix
What do you like about our products and services?

We could not be happier with the excellent job that Abel did cleaning the carpets in our house. He was extremely professional and thorough while protecting our woodwork and walls as he went from room to room. We are extremely impressed with your company and the value you provide at a reasonable price. And again, we were extremely pleased with Abel expertise and attitude. We are more than satisfied customers.

Report a concern   May 12, 2017 — Rated 0 out of 10 by N.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The guy was nice and the carpet looked good when he left but now, a few days later, I don't really feel like it got a deep clean. I did have pet urine... The spots that I was able to point out smell of a strong perfume odor and the ones I didn't know about still smell very strongly of urine.

Report a concern   May 12, 2017 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Your process really cleans carpets well, and they dry quickly with no odor.

Report a concern   May 12, 2017 — Rated 9 out of 10 by H.L. Zerorez Phoenix
What do you like about our products and services?

They work without harsh chemicals. Technicians are also knowledgeable, professional and pleasant!

Report a concern   May 11, 2017 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

The technician Kyle was excellent and will request him again

Report a concern   May 11, 2017 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Was on time. Carpet is clean and looking good. Like that you give a discount to veterans.

Report a concern   May 11, 2017 — Rated 6 out of 10 by B.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was not happy to be there. He expressed many times it was a big house and it was late and he was tired and even looking for another job because he didnt like working so late and his hands hurt. We had asked for it to be treated because it smells like cat urine. We were told the technician that was being sent out would check and treat all areas that needed to be treated. It still smells. It looks great though.

Report a concern   May 11, 2017 — Rated 10 out of 10 by Katie Cassidy Zerorez Phoenix
What do you like about our products and services?

I was so please to see some of the stains that had been in my rental, since I moved in, were finally out. I had some pretty heavy traffic areas that look amazing now. Thank you so much. Additionally, two rooms and a hallway were done in under 45 minutes.

Report a concern   May 11, 2017 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Staff is very friendly and helpful. And talk you through the steps as they clean the carpet and ask if you have any questions.

Report a concern   May 11, 2017 — Rated 10 out of 10 by Marilynne (Maggie ) Clancy Zerorez Phoenix
What do you like about our products and services?

It's does a great job of cleaning the carpeting without any toxic products. The men who provided the cleaning worked quickly and used safeguards for furniture and wall corners. It dried quickly, particularly in the rooms with overhead fans.

Report a concern   May 11, 2017 — Rated 10 out of 10 by Janie Riddle Zerorez Phoenix
What do you like about our products and services?

Professional and quality service.

Report a concern   May 11, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Great service and carpets always look great after cleaning.

Report a concern   May 11, 2017 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Was impressed with equipment and materials used. Individual who performed the cleaning process was very informative about your process. He was very pleasant to have in our house.

Report a concern   May 11, 2017 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Customer service has always been very friendly. My carpets were cleaned and there is no chemical smell. Best carpet cleaning servicing I have ever used.

Report a concern   May 11, 2017 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

The service was excellent and the product worked.

Report a concern   May 11, 2017 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

Great job and great price! I was very satisfied with the whole process. Zerorez was professional, courteous, prompt and made sure I was completely satisfied. I would highly recommend them to other people.

Report a concern   May 11, 2017 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

Fast easy service. Aaron was great. Carpets are old and look great.

Report a concern   May 11, 2017 — Rated 9 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

no chemicals, friendly service

Report a concern   May 11, 2017 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Great results!

Report a concern   May 11, 2017 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Quality work and professionalism of staff. They are also timely and responsive.

Report a concern   May 11, 2017 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Great results

Report a concern   May 11, 2017 — Rated 10 out of 10 by Noelani Hernandez Zerorez Phoenix
What do you like about our products and services?

Very prompt, early even! Carpets look like they did when I moved in!

Report a concern   May 11, 2017 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Carpet and tile came out very clean. No chemical smell, faster drying. Very nice young man tech.

Report a concern   May 10, 2017 — Rated 7 out of 10 by L.V. Zerorez Phoenix
What could we do to improve?

It didn't look as clean as I thought it would. Told ne it was traffic wear, my carpet is a little over two years with just me and my husband, I'm thinking it should have cleaned up better.

Report a concern   May 10, 2017 — Rated 10 out of 10 by dan winger Zerorez Phoenix
What do you like about our products and services?

your staff

Report a concern   May 10, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

They did a very good job. Abel was very polite and very a knowledgeable. To clean the whole house was quick. I will be using you again!

Report a concern   May 10, 2017 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Very efficient. Job well done!

Report a concern   May 10, 2017 — Rated 9 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

From the first phone call to set my appointment, to when I had to reschedule and then the service, everybody was very kind and professional.thank you for your accommodations and I look forward to doing business with you in the future.

Report a concern   May 10, 2017 — Rated 10 out of 10 by K.E. Zerorez Phoenix
What do you like about our products and services?

Tech was very friendly and professional and explained process well.

Report a concern   May 10, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The tech was awesome!!! Super nice & professional.


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