Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87799 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 5, 2017 — Rated 10 out of 10 by Debra Reffitt Zerorez Phoenix
What do you like about our products and services?

Works great and is chemical free.

Report a concern   May 5, 2017 — Rated 9 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

On time. Very clean. Knowleable tech. Very efficient. Carpets turned out so nice. Very pleased.

Report a concern   May 5, 2017 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

A friendly knowledgeable technician explained what he was doing and why every step of the way.

Report a concern   May 5, 2017 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

They did a great job

Report a concern   May 5, 2017 — Rated 10 out of 10 by H.R. Zerorez Phoenix
What do you like about our products and services?

They were extremely kind and very knowledgeable.

Report a concern   May 5, 2017 — Rated 4 out of 10 by A.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My husband saw a stain in the carpet when we moved out that he thought needed professional cleaning. We called zerorez to come clean it. The stain is lighter but still visible. Our standard household carpet cleaner could have produced the same results.

Report a concern   May 5, 2017 — Rated 7 out of 10 by P.D. Zerorez Phoenix
What could we do to improve?

Lower your prices

Report a concern   May 5, 2017 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Technician was polite and performed the job in a professional manner. Compared to other carpet cleaning companies and do-it-yourself products, Zerorez is superior. Carpets and seven year old couch cleaned up very nice and no residue. The price for three rooms was reasonable.

Report a concern   May 5, 2017 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

I thought the technicians did a great job, explained things well, did not pressure us for n any way and there were no chemicals or chemical smells!

Report a concern   May 5, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Very clean and polite techs

Report a concern   May 5, 2017 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

I like how the Zerorez Empowdered Cleaning Fluid cleans tile? Also, I am looking forward to try the Empowdered Cleaning Fluid on the carpet.
Customer service has been very helpful and courteous.

Report a concern   May 5, 2017 — Rated 10 out of 10 by N.J. Zerorez Phoenix
What do you like about our products and services?

Our zero Rez technician was very skilled and friendly. We are so glad we used zero Rez and wish we wouldn't have waiting this long. George! Thank you!

Report a concern   May 5, 2017 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Great product & service. Mr. Rall was top notch great customer service. Rate 10 across the board.

Report a concern   May 5, 2017 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

Great to work with!

Report a concern   May 5, 2017 — Rated 10 out of 10 by April Alcorn Zerorez Phoenix
What do you like about our products and services?

Scheduling was quick and easy, I needed an appointment next day and they fit me right in. The customer service was excellent and the carpets looked great!

Report a concern   May 5, 2017 — Rated 9 out of 10 by Akm Khan Zerorez Phoenix
What do you like about our products and services?

Friendly technicians, upfront pricing. Quality job.

Report a concern   May 4, 2017 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Follow through with the commitment to excellent customer service and your work.

Report a concern   May 4, 2017 — Rated 0 out of 10 by J.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Please call me. Phone number removed
I don't like the feel of the carpet.

Report a concern   May 4, 2017 — Rated 10 out of 10 by Maurice Maharaj Zerorez Phoenix
What do you like about our products and services?

Rep was awesome fast and everything was clean.

Report a concern   May 4, 2017 — Rated 10 out of 10 by Debbie Kuhn Zerorez Phoenix
What do you like about our products and services?

Friendly customer service and great carpet cleaning job!

Report a concern   May 4, 2017 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

The cleaning is soap free and the tech looked professional.

Report a concern   May 4, 2017 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Excellent service and quality work. Very professional.

Report a concern   May 4, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

I love that zerorez doesn't use harsh chemicals. The technician actually got up old carpet shampoo from my shampooer.

Report a concern   May 4, 2017 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Technician very polite and did a great job.

Report a concern   May 4, 2017 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The process and chemicals for cleaning the carpets is far superior to the "common" methods of other companies. Other companies leave a film on the carpets that gives a unpleasant crackly texture. The carpets are not satiturated with water, remain cleaner for longer periods of time and preform, all around, far superior to the other methods.

Report a concern   May 4, 2017 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Carpets got very clean and didn't have to worry about chemicals

Report a concern   May 4, 2017 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The man doing the service & the quality of the product

Report a concern   May 4, 2017 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

the carpets looked great. good service

Report a concern   May 4, 2017 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Representative arrived on time & promptly provided logical overall estimate. Work was done efficiently with product performing as advertised; so no surprises!

Report a concern   May 4, 2017 — Rated 10 out of 10 by Shannon Chan Zerorez Phoenix
What do you like about our products and services?

Tanner was great and did an excellent job!


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