Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87799 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 17, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

The employees who came to my house were very professional and throrough

Report a concern   May 17, 2017 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

good job.

Report a concern   May 17, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The tech was friendly, efficient, and did an excellent job

Report a concern   May 17, 2017 — Rated 8 out of 10 by L.M. Zerorez Phoenix
What could we do to improve?

I had hoped to see better cleaning next to baseboards around the edges of the carpets near the walls.
Also there were spots still behind the bathroom door by the bathtub. Otherwise, the carpet looked great. The worker was very polite.

Report a concern   May 17, 2017 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

Great service!!

Report a concern   May 17, 2017 — Rated 10 out of 10 by Rhonda Fleming Zerorez Phoenix
What do you like about our products and services?

Service tech, Josh, was very helpful, honest and professional. I had my wool area rugs cleaned and I was concerned about the smell (which wasn't too bad) so Josh took them to the garage and once dry, I was able to put them back in the house. They turned out great!

Report a concern   May 17, 2017 — Rated 10 out of 10 by Joe Pickrell Zerorez Phoenix
What do you like about our products and services?

employees

Report a concern   May 17, 2017 — Rated 10 out of 10 by Susan Dylo Zerorez Phoenix
What do you like about our products and services?

Technician I think Dillon? Price was fair and he was able to clean my area rug which I hadn't requested at the time of order but he had time.

Report a concern   May 17, 2017 — Rated 0 out of 10 by N.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Very friendly service- Everyone I talked to to schedule and confirm the appointment was very nice and professional. However the actual cleaning of our carpets was extremely disappointing. My husband had them stop before even completing and we had to call another company out to redo and finish the job.

Report a concern   May 17, 2017 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Our technician was very efficient and did a thorough job!!

Report a concern   May 17, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Quality and consistency of service.

Report a concern   May 17, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Does a great job. Tech's are always friendly and courteous.

Report a concern   May 17, 2017 — Rated 10 out of 10 by rebecca Johnson Zerorez Phoenix
What do you like about our products and services?

Fast and the carpet looks great.

Report a concern   May 17, 2017 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Prompt, well executed and friendly and informative staff.

Report a concern   May 16, 2017 — Rated 9 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

Furniture came out good.

Report a concern   May 16, 2017 — Rated 8 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

Advertised as not using chemicals and not leaving carpet feeling crunchy, but carpet smelled chemically and was slightly crunchy when it dried...

Report a concern   May 16, 2017 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Scheduling and services provided were performed to perfection.

Report a concern   May 16, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Aaron did an excellent job. Best of all service man I've had. Thanks.

Report a concern   May 16, 2017 — Rated 10 out of 10 by Ron Coronato Zerorez Phoenix
What do you like about our products and services?

Carpets and rugs look wonderful and Trey Rogers is outstanding.

Report a concern   May 16, 2017 — Rated 9 out of 10 by C.T.B. Zerorez Phoenix
What do you like about our products and services?

Everything turned out great!

Report a concern   May 16, 2017 — Rated 9 out of 10 by Lee Bowman Zerorez Phoenix
What do you like about our products and services?

Cant really evaluate at this time. Two rugs rolled up awaiting assistance to put in place.

Report a concern   May 16, 2017 — Rated 10 out of 10 by S.Y. Zerorez Phoenix
What do you like about our products and services?

carpets looked great and the technician didn't make a mess of the other floors.

Report a concern   May 16, 2017 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Staff friendly & professional. Willing to pay special attention to problem areas. On time.

Report a concern   May 16, 2017 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The technician that did our job was extremely conscientious. He did a great job.

Report a concern   May 16, 2017 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

They do a dry good job and the staff is always very professional :) highly recommend ๐Ÿ‘Œ๐Ÿป๐Ÿ‘Œ๐Ÿป๐Ÿ‘Œ๐Ÿป

Report a concern   May 15, 2017 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

The carpets were clean and dried by the end of the day

Report a concern   May 15, 2017 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

The carpets looked incredible and the professionalism and customer service from the callvtakets to the technician was excellent.

Report a concern   May 15, 2017 — Rated 10 out of 10 by Susan Pohlmeyer Zerorez Phoenix
What do you like about our products and services?

Jeff was outstanding and very professional. I will refer "Jeff" and Zerorez for sure.

Report a concern   May 15, 2017 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

The service was great and the carpet cleaner was awesome

Report a concern   May 15, 2017 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Your staff, timely, clean and did a great job!


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