Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87799 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 7, 2017 — Rated 10 out of 10 by Robert DeMarco Zerorez Phoenix
What do you like about our products and services?

kyle was an amazing service person...on a scale of 1 to 10 we would give him twelve...he is an asset to your company

Report a concern   May 7, 2017 — Rated 10 out of 10 by john schartow Zerorez Phoenix
What do you like about our products and services?

Your tech was very professional. He got the carpet cleaner than last time The two very worst spots came out the same color as the rest of the carpet. We were amazed.

Report a concern   May 7, 2017 — Rated 6 out of 10 by S.Z. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet overall looks fantastic. It is a little "crunchy" in areas and it no longer feels soft which has been disappointing. The tech also did not clean under the master bed which we were under the impression would be done. He also missed a strip of carpet behind the master bedroom door against the wall.

Report a concern   May 7, 2017 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

M

Report a concern   May 7, 2017 — Rated 1 out of 10 by C.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The estimate was $150 less than the actual cost.
The technician missed areas in the master bathroom and front bathroom did not look like it had been touched.
Very disappointed!

Report a concern   May 7, 2017 — Rated 10 out of 10 by A.V. Zerorez Phoenix
What do you like about our products and services?

Did a great job with our carpet and tile floors

Report a concern   May 6, 2017 — Rated 10 out of 10 by Lyndee Kelver Zerorez Phoenix
What do you like about our products and services?

Easy to work with, awesome technicians and amazing end product.

Report a concern   May 6, 2017 — Rated 5 out of 10 by R.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Main reason we were getting carpets cleaned was to get rid of smell of dog urine that could only be smellled when lying on floor. Unfortunately that smell did not disappear. Also one stain we had upstairs but unfortunately couldn't get it out. But the staff was friendly, on time, and was very professional. We just didn't get what we needed out of it.

Report a concern   May 6, 2017 — Rated 0 out of 10 by T.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

one of the rugs is still dirty.
come back and clean it.

Report a concern   May 6, 2017 — Rated 8 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

We were very impressed with the professional handling of our appointment and scheduling. We did however have to request a re-do of a few spots that did not come out on our carpet. We are very happy with the job done on our tile and grout.

Report a concern   May 6, 2017 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

The service was very professional and the outcome was amazing at a fare price

Report a concern   May 6, 2017 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Really cleaned up our carpet and doesn't use a lot of chemicals

Report a concern   May 6, 2017 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Luis was great! On-time, professional and did a great job getting our carpets looking nice again. Also very pleased with how quickly he accomplished the task.

Report a concern   May 6, 2017 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Very impressed. The carpets look like new again. Will definitely use you again. Thx!

Report a concern   May 6, 2017 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Your service people were all very nice and respectful. And you came back to fix a spot free of charge that didnt get cleaned the first time.

Report a concern   May 6, 2017 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

professional, and did a great job

Report a concern   May 6, 2017 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

no chemicals

Report a concern   May 6, 2017 — Rated 5 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

the quoted price and the price when the teck came out was more than a $100. difference. I was only able to get the bare minimum done. it cost me more to do a lot less than the regular carpet guy I normally use.

Report a concern   May 6, 2017 — Rated 9 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Your employees are customer friendly and do an excellent in cleaning.

Report a concern   May 6, 2017 — Rated 10 out of 10 by O.F. Zerorez Phoenix
What do you like about our products and services?

Our technician (Jared?)was professional, communicative, thorough, and SWEEEET!
(We want HIM next time!)
We've used Zerorez before and have recommended you to many.

Report a concern   May 6, 2017 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Great job. Always on time and very professional staff. and service

Report a concern   May 5, 2017 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Your services live up to your advertising!

Report a concern   May 5, 2017 — Rated 10 out of 10 by Louise Folkner Zerorez Phoenix
What do you like about our products and services?

Clean product and cordial technicians

Report a concern   May 5, 2017 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The worker you sent out went above and beyond what I expected. I will use your services again and recommend you to all my friends. Thank you.

Report a concern   May 5, 2017 — Rated 10 out of 10 by Tammy Blair Zerorez Phoenix
What do you like about our products and services?

I love that they are eco friendly without the crusty soap residue. The entire experience from the time I called to the time of payment (after the service) was nothing but a pleasure. Will definately be calling again for my future needs.

Report a concern   May 5, 2017 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, great work.

Report a concern   May 5, 2017 — Rated 9 out of 10 by V.O. Zerorez Phoenix
What do you like about our products and services?

Skylar was very nice and professional.

Report a concern   May 5, 2017 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Removes spots
No odor left behind
Dries quickly

Report a concern   May 5, 2017 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

Always garanteed clean tile floors without sticky residue and our carpeting pile was restored to like new.
We also use Zerorez water to clean all our tile floors weekly and for spills.

Report a concern   May 5, 2017 — Rated 10 out of 10 by Carrie Mccoy Zerorez Phoenix
What do you like about our products and services?

Technician was friendly and fast. He did a great job and my carpets were very clean. Thank you!


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