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based on 87799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The results were substandard and we had an appointment scheduled for pictures of our home that we had to reschedule because you were not willing to rectify the situation in an expedient manner. I was refused the opportunity to speak to a manager and I have never received a call back from a manager. Poor problem resolution.
The carpets looked very clean!!
Efficiency, no soap,professional service
Very timely scheduling based on both ZeroRez and Customer convenience and availability. The quality of the service is outstanding. Extra effort was put into spot cleaning and Sandon did an excellent cleaning service throughout and also explained efforts.
no chemicals and Steve was very knowledgeable
The technician was knowledgeable and efficient with his time. The process left my rugs looking like new. Customer service was great with every emolyee I dealt with during the entire process. I would recommend your company to family and friends.
Environmental safe
By not completely the work properly.
You showed up on time and quickly got to work after going through the house to see what the rugs were like and how big the room was. He worked steadily and completed the job in no time. Told me how approximately long it would take for the rugs to dry.
All natural products. The tech was great.
Prompt service. Phone call to let you know when the service tech will be arriving.
The technician (Jeff) that came to our house was professional and personable. He went through everything upfront so no surprises. When I had some concerns about the Tile he was doing, he stopped and talked to me about it and showed me a few thing in regards to my questions. Once everything dried it looked great. It was a big job for one person yet he had a great attitude the entire time. Thanks again.
prompt and profession and kept me informed of their schedule.
Convenient appointment times, technician on time and professional,
Professional service people, commitments kept, (hopeful)product lives up to its claims.
Very knowledgeable about carpet. Very friendly service tech
No chemicals, sanitized
It was great
Your technicians are always very friendly/professionals
Fantastic technician, great job on the carpets. I will most certainly call upon you again!!
Professional service technician. Carpets dried in no time!
Hayden was exceptional.
I love that there are no chemicals used in the cleaning process. Our twelve-year-old carpeting and tile look better than they ever have after a cleaning. The carpeting also feels so much softer than it has in the past with professional cleaning. The technician was very thorough and I felt he spent a lot of time making sure everything turned out the best it could.
Quick, easy, affordable and extremely effective
The quality of your services
the finished product, clean carpeting and floors
Very courteous and prompt. Made timely appointments and kept them as stated. Work done professionally and completed as promised. Extremely satisfied with finished product and pleased that final price for repairs was the same as the estimated quoted cost.
Cleaning with water, not harsh chemicals. Your operator was very professional and courteous.
Friendly and honest staff. They were very clear on what to expect and made sure I was satisfied with the service before they left.