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based on 87799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I've always like that my carpets feel soft after being shampooed by your company and not crusty by others who use harsh chemicals. The technicians are always prompt and explain what they will be doing after the initial walk through. The techs have been very professional and always do an excellent job. I'm glad that I gave your company the opportunity to clean my carpets in 2014 and I will never use another. Thank you First name removed.
Your employee was terrific.
You were there at S dukes time, I paid the price that was given no hidden fees at the end and your product is safe. The technician was so friendly and professional. I have already told my family, friends and coworkers about my great experience with you.
through and quick.
The fact they are non-toxic and get the carpet cleaner than chemicals used to in the past. Also, you have amazing technicians - very polite, respectful of clients' belongings, efficient and educated. Thank you for choosing the best!
fast and no residue
The employees were excellent and went out of their way to help but a little disappointed in the final result of the furniture cleaning. The chairs still look a little dirty after the cleaning and I would have expected them to look a little better since they were recently recovered 8 months ago and its new fabric.
Very polite technician. My tile flops look amazing. Highly recommend you to everyone
No chemicals, no soap...no residue
Kyle was the nicest, most friendly rep I have ever experienced. He did a great job of explaining everything and cleaning my carpet, all while making me laugh at his interpretation of the history of carpet cleaning. The carpet really looks great now! He also went above and beyond when he saw me struggling with my blinds and fixed them for me! If there is a Zerorez customer service award (or a raise, wink wink;) he deserves it, no doubt! I have already recommended your company to several people and will continue to do so. Thank you!
- Customer for Life
Very professional with attention to detail.
Easy to schedule, courteous and caring technician
They are clean and dry fast and leave no soapy feel in the carpet.
not sticky, clean, dries quickly
Guaranteed service. Everyone I spoke to was nice. Carpets look great.
The whole process was great from the convenience of scheduling online, timeliness of the cleaning technician, and last but not least the end result of refreshed looking carpet.
exceeded my expectations to how clean my tile and grout could get. I've already told many people about you and you will have at least 2 new customers soon that I know of.
The carpet looks as good as possible, and the technicians were polite, knowledgeable, friendly and fast
I heard about Zerorez on 102.5 KNIX. My entire experience has been very positive from scheduling an appointment online, to calling and changing the service order, to the technician, and the end result. The technician was exceptional, took the time to explain in detail the process and techniques. My carpets still look and feel clean.
the tech really went out of his way to try and get the grout clean, above and beyond
Service and results. Friendly staff and carpets look great!
Great job guys!
No odor to it
Technician was quick, thorough, professional, and my capers looked brand new after.
Unfortunately I'm not satisfied with the cleaning of my stairs I was promised theat we will have better results than what I got and I pay more money for your service especting better results
The results are better than from other cleaners I have used. Robert, who cleaned my carpet, was professional, courteous and knowledgeable.
Kyle was my service rep who did a great job in cleaning my carpets. He was on time, efficient, full of information that he shared on caring for my carpet. I would recommend Zerorez to all my friends!
honest, efficient, good results, reasonably priced
It cleaned very well