Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84646 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 7, 2024 — Rated 10 out of 10 by Tom McCanna Zerorez Phoenix
What do you like about our products and services?

The tech comes in does his job does not try to upsell us on anything like Stanley cleaners that we don't want. They are very pleasant, cleans up after themselves and leaves.

Report a concern   November 7, 2024 — Rated 10 out of 10 by Lynn Marvel Zerorez Phoenix
What do you like about our products and services?

My service provider Rob was outstanding! Arrived on time, completed his work in a timely fashion, with a most pleasant demeanor!

Report a concern   November 7, 2024 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Great results !

Report a concern   November 7, 2024 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

David --tech-----10 -very professional and polite
Did a walk through to see area and any concerns / or questions.
Went right to work. Got everything done in a very timely manner.
Thank you and would recommend

Report a concern   November 6, 2024 — Rated 10 out of 10 by Maria Silva Zerorez Phoenix
What do you like about our products and services?

Ryan was a true professional. My carpet was atrocious. He cleaned all of the tough grease marks and stains leaving my carpet looking like new. Thank you.

Report a concern   November 6, 2024 — Rated 10 out of 10 by L.F.C. Zerorez Phoenix
What do you like about our products and services?

Our carpets look immaculate after Jonah from Zerorez cleaned them. He was knowledgeable, professional, friendly, and kind. And, our carpet is super clean with no crunchy residue. Great service all the way around. *****

Report a concern   November 6, 2024 — Rated 8 out of 10 by N.H. Zerorez Phoenix
What could we do to improve?

Gabe did the best job ever on our living room rug and stairs. Both took 24 hours to dry, however, not 4-6 as was suggested. We’ll have Zerorez again, just won’t get our hopes up for a quick turn-around.

Report a concern   November 6, 2024 — Rated 10 out of 10 by Karen Johnson Zerorez Phoenix
What do you like about our products and services?

They were on time and did a great job once again! We will have them back again when needed!

Report a concern   November 6, 2024 — Rated 10 out of 10 by Jim Ramsey Zerorez Phoenix
What do you like about our products and services?

I've been using Zerorez for several years and I'm always happy with their work. Regarding my latest cleaning the tech was very clean, friendly, professional and polite. He was in and out in less than an hour and my carpet was dry within 4-5 hours. Great job once again!

Report a concern   November 6, 2024 — Rated 1 out of 10 by G.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Yesterday my carpet got cleaned and the person who did it did not do a good job. I felt like he rushed through the process and left my carpet with a yucky smell. I had services before and for the 1st time I felt displeased with the carpet cleaning.

Report a concern   November 6, 2024 — Rated 10 out of 10 by Penny Powell Zerorez Phoenix
What do you like about our products and services?

Easy to make the appointment, lots of reminders including a notification from the tech when he was on his way. Super nice, very dog friendly, efficient and fast! Our rugs look 100% cleaner!! They dried beautifully.

Report a concern   November 6, 2024 — Rated 10 out of 10 by Patricia Tekeste Zerorez Phoenix
What do you like about our products and services?

Worker called before arrival. Upon arrival, workers very professional And polite.

Report a concern   November 6, 2024 — Rated 9 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

Well done

Report a concern   November 6, 2024 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Easy to book appointment, prompt response from team, great communication, very reasonable pricing, no hidden fees or upselling of products, and carpets look great! Thank you so much!

Report a concern   November 6, 2024 — Rated 0 out of 10 by M.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

the service and quality of the job was great. the person did an amazing job. the problem was that a had a rug i need it to clean actually 2 but the price was 140 for just one and its smaller than a bedroom anyways I called another place was able to clean my 2 rugs for way cheaper. you are way too overpriced for a rug..

Report a concern   November 6, 2024 — Rated 10 out of 10 by Debra Schroeder Zerorez Phoenix
What do you like about our products and services?

Product is great! No Oder and gets rugs clean!

Second time I have used this company and will continue.

The technician was outstanding, explained everything and did a very thorough job!

Report a concern   November 6, 2024 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

The Service Agent was excellent in his explanation of the carpet cleaning & treatment. I was impressed in his professionalism. Management of the process was efficient & effective

Report a concern   November 6, 2024 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

This was a job well done, thank you!

Report a concern   November 6, 2024 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

your service man was very professional, did a great job. we will def recommend him to our friends

Report a concern   November 6, 2024 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The service technician was friendly and courteous. Had my 10 year old sofas cleaned and looking better than they have in years. The carpets were also cleaned very well.

Report a concern   November 6, 2024 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

My technician was very friendly and worked very hard. Was late in the day and he went over it twice so it would dry quicker! My carpet and chair turned out beautiful!!!

Report a concern   November 6, 2024 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Quick and clean service. Better than any other carpet cleaner I have used.

Report a concern   November 6, 2024 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The service man was well groomed, on time and efficient. I was pleased with the results.

Report a concern   November 6, 2024 — Rated 5 out of 10 by D.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

wish that they would wipe along the walls to remove dirty water spray

Report a concern   November 6, 2024 — Rated 10 out of 10 by Hailey Kaus Zerorez Phoenix
What do you like about our products and services?

Our carpets were incredibly clean after the service. I am so happy with the results of how great my carpets look that I won't use any other company moving forward. thank you Zerorez!

Report a concern   November 6, 2024 — Rated 10 out of 10 by Edna Hannan Zerorez Phoenix
What do you like about our products and services?

Great job. The young man worked hard. Thank you T

Report a concern   November 6, 2024 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Radio

Report a concern   November 5, 2024 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

We were very pleased that the price advertised was the price we were charged and there was no add on costs. Our carpets looked and felt great! Highly Recommend!

Report a concern   November 5, 2024 — Rated 8 out of 10 by P.A.S.I.C.O.R.R.I.I.L. Zerorez Phoenix
What could we do to improve?

Everything seemed to go well in the Rental Property.

Report a concern   November 5, 2024 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Mike came out today to look at the carpet in my living room, and two bedrooms. He was extremely knowledgeable, professional, kind, and very thorough. Mike helped me understand the situation and he rectified the issues. He did a fabulous job! The carpets look incredible! I can’t thank Mike enough.

This is my third time using zerorez and I highly recommend them. I am a happy and thankful customer. The quality of their work, great customer service, and amazing carpet cleaning process with NO chemicals are all exceptional!

With deep gratitude,
First name removed

Please only use my first name for any postings of this review. Thank you!


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